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Error 404: No target servlet configured for uri: /jazz/web/console/QM

Technote (troubleshooting)


This technote explains how to resolve "Error 404: No target servlet configured for uri: /jazz/web/console/QM", that can occur when using IBM Rational Quality Manager.


The following error is displayed in the browser when it tries to connect to Rational Quality Manager:

Error 404: No target servlet configured for uri: /jazz/web/console/QM

In the Tomcat console, the following error is displayed:

SEVERE: Error initializing endpoint Address already in use: NET_Bind:9080


You may get this error after switching from one kind of database to another. For example, switching database from Microsoft SQL Server to Derby.

Resolving the problem

To resolve the issue, stop the server and kill the process that is using 9080:

  1. On a Microsoft Windows command prompt, type "netstat -a -n -o". Look for the port 9080 in the Local Address column and find corresponding Process ID as follows:

  2. Kill the process that is using port 9080 by issuing the command taskkill /F /PID <PID> as in the example below:

  3. Restart the Rational Quality Manager server.

Document information

More support for: Rational Quality Manager
RQM Server

Software version: 1.0,,, 1.0.1,,, 2.0,,, 2.0.1

Operating system(s): Windows

Reference #: 1383054

Modified date: 17 September 2010

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