Archpro fails with error com/ibm/mm/sdk/common/dkDatastore (Unsupported major.minor version 49.0)

Technote (troubleshooting)


Problem(Abstract)

After DB2 Information Integrator for Content (II4C) is migrated from version 8.3 to version 8.4, the CommonStore version 8.3 archpro server fails to start with error message:

Caught unexpected exception in agent: com/ibm/mm/sdk/common/dkDatastore (Unsupported major.minor version 49.0).

Symptom

The following error will be seen when you start archpro server from the command prompt:

Caught unexpected exception in agent: com/ibm/mm/sdk/common/dkDatastore (Unsupported major.minor version 49.0)  


Cause

DB2 Information Integrator for Content version 8.4 requires Java 1.5 or above.

On AIX, Linux, and Windows, CommonStore version 8.3 by default uses its own JRE which is 1.4.2 and this will cause the above error when it tries to communicate with Content Manager version 8.4.


Environment

CommonStore version 8.3 server is on AIX, Linux, or Windows.

Resolving the problem

  • Add the following line to the server configuration profile, i.e. archint.ini:
    JAVARUNTIME = /usr/ <java_home >/jre/bin/java
    <java_home> is the path to Java 1.5 on the server where CommonStore is running.
  • Restart the archpro server.

Cross reference information
Segment Product Component Platform Version Edition
Enterprise Content Management CommonStore for Lotus Domino Server AIX, Windows NT, Windows 2000 Server, Windows Server 2003 8.3 All Editions
Enterprise Content Management CommonStore for SAP Server AIX, Windows 2000 Server, Windows NT, Windows Server 2003 8.3 All Editions

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Document information


More support for:

CommonStore for Exchange Server
Server

Software version:

8.3

Operating system(s):

Windows 2000 Server, Windows Server 2003

Software edition:

All Editions

Reference #:

1383043

Modified date:

2013-01-15

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