Troubleshooting
Problem
Brand new installation of IBM Cognos BI doesn't allow to open report studio. You get an error everytime. The issue does not happen if you use the dispatcher.
Symptom
The web request failed.
404 - Not Found
URL: http://localhost/cognos/pat/../schemas/rspec/X.x/V5_report.dtd
-------------------
The web request failed.
404 - Not Found
URL: http://localhost/cognos/pat/../schemas/rspec/X.x/V5_richText.dtd
Cause
URLscan is being used and is not allowing the URL for report studio to be used due to a "."
Environment
Windows 2003Windows server 2012
Resolving The Problem
Run the URLscan utility (typically attached to IIS)
- Navigate to ..\Windows\System32\inetsrv\urlscan\urlscan.ini
- Modify the .ini parameter 'AllowDotsInPath' to a value of 1. (Default is 0)
- Save file
**Restart the 'IIS Admin' service on the gateway machine
- Only restarting the 'Worldwide Web Publishing' will not be sufficient.
Related Information
Historical Number
1042368
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Document Information
Modified date:
15 June 2018
UID
swg21382354