Software Services & Support at Impact 2014

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Abstract

IBM Software Services & Support includes the following: Accelerated Value Program, Cloud, Expert Access Services, Industry, Migrations, Mobile and Smarter Process. Our expert teams will once again be offering special activities during the conference and will be present at the Software Services & Support Zone in the Solution EXPO.

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Learn more about the exclusive Software Services and Support events:  





Follow us on Twitter for updates on the Software Services & Support Zone
Find us on the Web at http://ibm.com/software/expertise




2013 Post-Impact Update:
  • Accelerated Value Impact presentations and workshops are available to Accelerated Value clients: Learn More
  • New information about the WebSphere Accelerated Value Program is available: Learn More

Software Services and Support events full week calendar


Visit us Monday - Wednesday at the Software Services & Support Zone in the Solution EXPO. This year the Accelerated Value Program, Expert Access Services, and Lab Services teams will be in a shared space with our IBM Software Support peers, giving you the chance to learn about our full range of offerings. Our Expert Workshops and On-Demand Labs will be in Zeno 4609.

Software Services and Support Expert Workshops


This year labs will be "on-demand". You can choose the lab you want to run. 30 laptops will be available, with seating for 60 people. There will also be the following workshops.

WorkShops:
Times Course Title
Tuesday, 10:30am - 11:30am AIM-3386 IBM Business Process Manager: Template-based Environment Setup
Tuesday, 1:00pm - 2:00pm AIM-3387 IBM WebSphere Problem Determination
Wednesday, 10:30am - 2:00pm AIM-3392 IBM Worklight Problem Determination
Wednesday, 1:00pm - 2:00pm AIM-3388 IBM WebSphere MQ Monitoring

On-Demand, Hands-On Labs:
Location Zeno 4609
Times Tuesday and Wednesday, 2:15pm - 4:45pm
Who Open to Impact attendees

Sign up for:
  • Tuesday: AIM-3389 - Self-Paced Hands-on Labs in IBM WebSphere MQ and WebSphere Application Server
  • Wednesday: AIM-3390 - Self-Paced Hands-on Labs in IBM WebSphere MQ and WebSphere Application Server

Choose from:
  • WebSphere MQ: Monitoring Techniques (new for 2014)
  • WebSphere Application Server: Java Troubleshooting with ISA 5 using Thread and Monitor Dump Analyzer
  • WebSphere Application Server: Java Troubleshooting with ISA 5 using Health Center and Memory Analyzer


Software Services and Support Events


At Sunday Evening's Solution Center Grand Opening, mingle with the Accelerated Value Program, Expert Access Services, and Lab Services during the Solution EXPO Grand Opening.

Location Solution EXPO
Times Sunday, 6:00pm - 8:00pm
Who Open to Impact attendees


At Monday's social reception, an 'Evening in Margaritaville' will offer a Software Services and Support 'fiesta' with our subject matter experts and thought leaders.

Location Solution EXPO
Times Monday, 5:30pm - 7:30pm
Who Open to Impact attendees


Software Services and Support downloadable schedule and event details


The 2014 Software Services and Support schedule (PDF) lists all of the activities sponsored by Accelerated Value Program, Cloud, Expert Access Services, Industry, Migrations, Mobile and Smarter Process Services, as well as Support.



The 2014 sessions spreadsheet (XLS) lists our speakers, the session title, job title, session number, track, and abstract.

Note: You will need to use the Impact agenda builder to get times and locations for each session.
Software Services and Support logistics


IBM Impact 2014 will be held from 27 April 2014 - 1 May 2014 at the Venetian Resort Hotel & Casino: Las Vegas , Nevada.

For more information on the conference or to register, visit the following URL: http://ibm.com/impact
#ibmimpact

Related information

IBM Software Services Zone for WebSphere
IBM Software Accelerated Value Program
WebSphere Accelerated Value Program


Cross reference information
Segment Product Component Platform Version Edition
Host Transaction Processing CICS Transaction Server
Application Servers WebSphere Application Server for z/OS
Application Servers WebSphere Extended Deployment
Application Servers WebSphere Virtual Enterprise
Business Integration WebSphere Adapters
Business Integration WebSphere Business Modeler
Business Integration WebSphere Business Monitor
Business Integration WebSphere Enterprise Service Bus
Business Integration WebSphere DataPower SOA Appliances
Business Integration WebSphere ILOG JRules
Business Integration WebSphere Message Broker
Business Integration WebSphere MQ
Business Integration WebSphere Process Server
Business Integration WebSphere Service Registry and Repository
Business Integration WebSphere MQ Workflow
Business Integration WebSphere Integration Developer
Business Integration WebSphere InterChange Server
Networking Communications Server for AIX
Business Integration WebSphere Business Integration Toolset
Application Servers WebSphere eXtreme Scale
Host Transaction Processing CICS Transaction Gateway
Business Integration IBM Business Process Manager Advanced
Business Integration IBM ILOG JViews Enterprise
Business Integration IBM CloudBurst
Business Integration IBM Integration Designer
Business Integration WebSphere Business Compass
Business Integration WebSphere Cast Iron Cloud integration
Business Integration IBM Operational Decision Manager
Application Servers IBM Workload Deployer
Application Servers PureApplication System
Business Integration IBM Integration Bus
Cloud and Virtualization Management IBM API Management

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Document information


More support for:

WebSphere Application Server
General

Software version:

6.1, 7.0, 8.0, 8.5, 8.5.5

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows, i5/OS

Reference #:

1381958

Modified date:

2014-04-15

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