Error ANS2820E while performing client backup

Technote (troubleshooting)


Problem(Abstract)

Linux Client backup errors out with the following error:
ANS2820E An interrupt has occurred. The current operation will end and the client will shut down.

Symptom

Client Backup Failures

Diagnosing the problem

The following errors appear in the client dsmerror.log:

04/02/2009 09:02:47 Signal waiting thread thread, fatal error, signal 11
04/02/2009 10:28:28 Thread creation failed; rc=12.
04/02/2009 10:28:28 Thread creation failed; rc=12.
04/02/2009 10:29:11 ANS2820E An interrupt has occurred. The current operation will end and the client will shut down.
04/02/2009 10:29:11 Signal waiting thread thread, fatal error, signal 11
04/02/2009 13:32:26 thrdmgr.cpp ( 756): Thread creation failed; rc=12.
04/02/2009 13:32:26 thrdmgr.cpp ( 756): Thread creation failed; rc=12.
04/02/2009 13:33:06 ANS2820E An interrupt has occurred. The current operation will end and the client will shut down.
04/02/2009 13:33:06 linux86/psunxthr.cpp( 190): Signal waiting thread thread, fatal error, signal 11


Resolving the problem

Increase the following ulimit on the client:

core file size (blocks, -c) unlimited
stack size (kbytes, -s) unlimited
max user processes (-u) unlimited

Run ulimit -a, to display the current values.

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Document information


More support for:

Tivoli Storage Manager
Client

Software version:

All Supported Versions

Operating system(s):

Linux

Software edition:

All Editions

Reference #:

1381929

Modified date:

2009-04-16

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