On your Lotus Domino 8 server, you use the view below to access your mail file:
The menu items do not appear across the top in this view. (New/Calendar Format/Tools).
If you use a 7.x server, the menu items appear correctly.
Diagnosing the problem
A custom application is being used which accesses this view.
Resolving the problem
This issue is fixed in Notes and Domino 8.5.1 which also fixes DWA hiding embedded views.
Fix details: SPR# JGUO7Q4MVP
Refer to the Upgrade Central site for details on upgrading Notes/Domino.
In future builds, the following notes.ini parameter will be needed to enable this functionality: DWAUnhideDesignItems=1
As DWA progresses away from webmail components, more may become unavailable. This parameter restores all of the webmail components but does so server-wide causing additional disk reads in DWA.
Note: Some of these menu items have changed between the 7 and 8 releases.
The ini parameter is unnecessary but will be available in 8.5.1 for debugging should DWA hide other Notes components.