Troubleshooting
Problem
You are seeing AMQ7315E or AMQ7316E errors indicating reason code 2053 (MQRC_Q_FULL) from the IBM MQ SYSTEM.ADMIN.ACCOUNTING.QUEUE or SYSTEM.ADMIN.STATISTICS.QUEUE.
Symptom
AMQ7315E: Failed to put message to accounting queue. Reason(2053)
EXPLANATION: The attempt to put a message containing accounting data to the queue SYSTEM.ADMIN.ACCOUNTING.QUEUE failed with reason code 2053. The message data has been discarded. This error message will be written only once for attempts to put a message to the queue as part of the same operation which fail for the same reason.
ACTION: Ensure that the queue SYSTEM.ADMIN.ACCOUNTING.QUEUE is available and operational.
AMQ7316E: Failed to put message to statistics queue. Reason(2053)
EXPLANATION: The attempt to put a message containing statistics data to the queue SYSTEM.ADMIN.STATISTICS.QUEUE failed with reason code 2053. The message data has been discarded. This error message will be written only once for attempts to put a message to the queue as part of the same operation which fail for the same reason.
ACTION: Ensure that the queue SYSTEM.ADMIN.STATISTICS.QUEUE is available and operational.
EXPLANATION: The attempt to put a message containing accounting data to the queue SYSTEM.ADMIN.ACCOUNTING.QUEUE failed with reason code 2053. The message data has been discarded. This error message will be written only once for attempts to put a message to the queue as part of the same operation which fail for the same reason.
ACTION: Ensure that the queue SYSTEM.ADMIN.ACCOUNTING.QUEUE is available and operational.
AMQ7316E: Failed to put message to statistics queue. Reason(2053)
EXPLANATION: The attempt to put a message containing statistics data to the queue SYSTEM.ADMIN.STATISTICS.QUEUE failed with reason code 2053. The message data has been discarded. This error message will be written only once for attempts to put a message to the queue as part of the same operation which fail for the same reason.
ACTION: Ensure that the queue SYSTEM.ADMIN.STATISTICS.QUEUE is available and operational.
Cause
You can use the "mqrc" utility to find the meaning of the Reason Code 2053:
% mqrc 2053
2053 0x00000805 MQRC_Q_FULL
The most likely cause for this problem is that the queue is full of messages and cannot receive another message.
% mqrc 2053
2053 0x00000805 MQRC_Q_FULL
The most likely cause for this problem is that the queue is full of messages and cannot receive another message.
Resolving The Problem
+++ See attached PDF file:
+++ end +++
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Product Synonym
WebSphere MQ WMQ
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Document Information
Modified date:
24 April 2023
UID
swg21377808