Unable to run a Burst Report: RSV-DST-0013 The list of recipients is empty for burst instance.

Technote (troubleshooting)


Problem(Abstract)

Running a report and it works correctly, except for bursting.

All other available run options work if burst is not selected.

Symptom

Unable to run a Burst Report: RSV-DST-0013 The list of recipients is empty for burst instance. The output for this burst instance was discarded


Environment

This particular report had been upgraded from 8.2 to 8.3

Resolving the problem

The source database had an empty table that is needed only when the report was being bursted.

The empty database table needed to be populated with the email addresses of the users.

Related information

KB 1029348.2 : Bursting a report fails with RSV-DST-0012, RSV-DST-0013 or CM-REQ-4315

Historical Number

1039867

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Document information


More support for:

Cognos 8 Business Intelligence
Report Studio

Software version:

8.3

Operating system(s):

Windows

Reference #:

1371554

Modified date:

2013-03-03

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