ORA-06553: PLS-553: character set name is not recognized, while starting Content Store
Fresh installation and configuration of Cognos 8 against Oracle 10G. Unable to 'test' Content Store settings and getting the following error message when starting Content Store.
..\<Cognos8>\configuration\schemas\content\oracle\dbInitTest_oracle.sql managed to execute without errors.
CM-CFG-5029 Content Manager is unable to determine whether the content store is initialized.
ORA-06552: PL/SQL: Compilation unit analysis terminated
ORA-06553: PLS-553: character set name is not recognized
Unicode was not defined correctly for the particular Database.
Oracle 10.2 as Content Store
Resolving the problem
Make sure you setup the Database with the following settings,
Steps:1. Select * from NLS_DATABASE_PARAMETERS
2. Check that NLS_CHARACTERSET and NLS_NCHAR_CHARACTERSET are both set to the above.
NOTE: In some cases, the database may have been created using a different character set, and was then manually modified to match the above character set. If this is the case, and you are still getting the above error, recreate the database with the correct character set from the outset.
See Java Garbage Management on http://support.cognos.com/supported/tti/public/docs/cognos_pp_performance_java_garbage_collection.pdf?lid=cognos_pp_performance_java_garbage_collection. Shows how to capture Oracle JDBC logs.
More support for:
Cognos 8 Business Intelligence
Install and Config
Software version: 8.1
Operating system(s): Windows
Reference #: 1370779
Modified date: 16 May 2011