Troubleshooting
Problem
User launches Controller. User receives error message.
Symptom
Screen:
FrangoClient
-2147467259: [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specifiedOK
Event Log:
Event Type: Warning
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 9/16/2008
Time: 1:30:14 PM
User: N/A
Computer: SERVERNAME
Description:
The VB Application identified by the event source logged this Application FrangoDirect: Thread ID: 1924 ,Logged: Error occured at 9/16/2008 1:30:14 PM in FrangoDirect, Error No=-2147467259, Source=FrangoDirect.ServerInfoD.GetServerInfo#FrServerB.ServerInfo.GetServerInfo, Description=[Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified, HelpFile= HelpContext=0
Cause
Controller COM+ components were not registered correctly. This is possibly due to:
- Incorrect settings (usernames/groups) chosen during installation wizard
- Existing 'ancillary' COM+ application (for example FRANGOVFP or COGNOSVFP) not correctly deleted *before* the main application was uninstalled/re-installed.
Environment
Controller 2.x has recently been installed on the server.
Resolving The Problem
- Logon to Controller application server, as an administrator
- Delete any existing COM+ application (for example COGNOSVFP)
- Uninstall Controller (via Add/Remove Programs)
- Re-install Controller, using best practice documentation as a guide.
Related Information
Historical Number
1041265
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Document Information
Modified date:
15 June 2018
UID
swg21367304