Issue Deploy Client Agent on image.

Technote (FAQ)


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English

Question

Is it possible to deploy a Discovery Client Agent using an image like other software.

Cause

Deployment of the Client Agent as part of an image can lead to problems with Client records overwriting each other in the Control Center. This was especially a problem prior to Discovery 2005 SP1 and the introduction of the Universal Client Agent because the Client ID was only generated when the client was deployed and was stored in the MSCIOTL.SYS files. When a Client had been deployed as an image started up, it would find these files and use the Client ID stored in them, resulting in all Clients deployed as an image having the same ID as the Client Agent that the image was taken from.

Answer

With the Universal Client, disk image deployment is much less of an issue for the Client Agent as it re-creates the Client ID each time it starts up based on UUID, or hardware serial numbers, rather than relying on the old MSCIOTL.SYS files.

As a precaution, to ensure that there are no chances of any problems with duplicate IDs or any confusion with log files from the master Client, prior to creating the image, take the following actions on the master Client (i.e. the Client that the image is created from):
1) Stop the Client Agent and Transfer Agent services. Leave them set to start automatically. 2) Delete the following files:
a. C:\CENTENN.IAL\AUDIT\local.xml
b. C:\CENTENN.IAL\AUDIT\local.dat
c. C:\CENTENN.IAL\AUDIT\lanprobe.xml
d. C:\CENTENN.IAL\AUDIT\*.aud
e. C:\CENTENN.IAL\AUDIT\*.log
f. C:\CENTENN.IAL\AUDIT\MESSAGES\*.*
g. C:\Discovery\User Input\*.log
3) Ensure that both C:\CENTENN.IAL and C:\Discovery are included in the image

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Document information


More support for:

IBM Maximo Discovery
Maximo Discovery Installation

Software version:

Version Independent

Operating system(s):

Windows

Reference #:

1351513

Modified date:

2010-11-29

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