The application is already in use by 'Domain_Name\User' (Administration Console)

Troubleshooting

Problem

Error on failed GTP macro in Contributor Administration console. As well the error will occur when trying to create translations.

Symptom

Machine details: Domain_Name\Server_Name
User details: Domain_Name\User_Name

Process ID / Thread ID: 3664/4160
Unable to execute macro step 'Macro_Step_Name'
Unable to execute macro 'pad/pad_name/macro{61777DA5-CA58-48F-BC02-A1FD31C5F8CC}'
Unable to execute 'Macro_Name'
Unable to execute 'AutomateGTP_73.Implementation.Execute'
The application is already in use by 'Domain_Name\User2' {Administration Console}
See the log file for further details.

The application is already in use by 'Domain_Name\User' (Administration Console) orFailed HRESULT [0x800403CE] :Unable to execute macro 'macro_name'~~~~Unable to execute 'macro_name'~~~~Unable to execute 'AutomatedGTP_##.Implementation.Execute'~~~~The application is already in use by 'Domain\username' (Macro 'macro_name')

Cause

Another user already has write access to the application.

Resolving The Problem

Check the Session Details of the Contributor application which the GTP macro was built for. If the session detail shows a username, remove it. The same applies for Translations, remove the username from the session, see below for steps.

Steps: 1. Open Contributor Administration Console 2. Expand Applications>Application_Name>Session>Session Details 3. Click Remove to clear the username. 4. Execute GTP macro again. OR To Automate the step in a macro: 1. Select the failed macro in the Contributor Administration Console

2. Add new step (bottom box) and select "remove application lock" macro from the list

3. Select the application that is failing
4. Select validate and ok
5. The step will now be added to the macro as last entry, select move up and move it to the top so it runs as first step in the macro

[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Analyst","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4.1;8.3;8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Contributor","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Analyst","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.1;8.3","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Historical Number

1025986

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Document Information

Modified date:
15 June 2018

UID

swg21346323

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