ClassFactory cannot supply requested class

Technote (troubleshooting)


Problem(Abstract)

When trying to add jobserver using COM

Symptom

Remote communication test failed
Unable to create 'EAdminDB_72.IDB' when trying to instantitate component using connect string 'wdcmd43'
Automation error
ClassFactory cannot supply requested class


Resolving the problem

On the jobserver (servername) do an apply in configuration manager and then try adding the jobserver.

Cross reference information
Segment Product Component Platform Version Edition
Business Analytics Cognos 8 Planning Contributor 8.1

Historical Number

1013341

Document information


More support for:

Cognos Planning for Series 7
Contributor

Software version:

Planning - Contributor 7.2, Planning - Contributor 7.3, Planning - Contributor 8.1

Operating system(s):

Windows

Reference #:

1344659

Modified date:

2014-09-12

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