User is saving the report output in Excel 2007 format.
Report output is successfully saved on the client desktop but the blank Internet explorer page remains open in the backend. (Please refer to the attachment)
User is using Microsoft Excel 2003 on the client machine and already have Microsoft Office Excel 2007 Compatibility Pack installed which provides file open and save capabilities for the Microsoft Excel 2007 format.
Internet Explorer 6
Resolving the problem
It was noted that after upgrading to IE 7 the issue disappeared.
|Business Analytics||Cognos Business Intelligence||Report Studio||Windows||8.3|
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.