Troubleshooting
Problem
No logging for certain amount of time in Cogserver.log file until restarting Cognos service.
Symptom
Failed Log Server socket error <parameters><item name="Port"><![CDATA[9362]]></item><item
name="Error"><![CDATA[Address already in use: Cannot bind]]
Cause
Unknown
Environment
Cognos single server or multi-server installation
Resolving The Problem
Change "Enable TCP?" to True in Cognos Configuration
Steps:1. Launch Cognos Configuration2. Click logging, set "Enable TCP?" to True
3. Restart Cognos service
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Cognos Connection","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.2.2;10.2.1;10.2;10.1.1;10.1","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Historical Number
1026618
Was this topic helpful?
Document Information
Modified date:
15 June 2018
UID
swg21340944