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CM.OUTPUTLOCATION does not save report output to the file system

Troubleshooting


Problem

No output is saved when trying to save PDF report output to CM.OUTPUTLOCATION as configured in server administration within Cognos Connection. There are no onscreen errors when running the reports.

Symptom

Report outputs will not be placed into the output location

Cause

Leading or trailing spaces within the setting name

Diagnosing The Problem

There is an error message in the cogserver.log file when the service is being restarted.
CM-SYS-5165 Invalid Advanced setting name 'CM.OUTPUTLOCATION '.
(note the extra space at the end of the setting name)

Resolving The Problem

Ensure that CM.OUTPUTLOCATION is set in server administration properly, with no leading or trailing spaces within the setting name
Example: ' CM.OUTPUTLOCATION' or 'CM.OUTPUTLOCATION '

Related Information

How to Save Report Outputs

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.1.1;10.2;10.2.1;10.2.2;8.4.1","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg21339705

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