CNC-ASV-0001 Agent Service general error: Exception occurred: java.lang.OutOfMemoryError.

Technote (troubleshooting)


Problem(Abstract)

When trying to send and email from Event Studio through the preview window or through Scheduling it fails after about 10 minutes with the following error: CNC-ASV-0001 Agent Service general error: Exception occurred: java.lang.OutOfMemoryError.

Symptom

CNC-ASV-0001 Agent Service general error: Exception occurred: java.lang.OutOfMemoryError.

Resolving the problem

The error is caused by an event returning too many results. If you limit the results to fewer values the email sends correctly.

Historical Number

1019249

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Document information


More support for:

Cognos 8 Business Intelligence
Event Studio

Software version:

8.1

Operating system(s):

Windows

Reference #:

1339566

Modified date:

2008-07-01

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