IBM Support

CPS-SRV-3500 Unable to read WSDL from the target server

Troubleshooting


Problem

Error when viewing a Cognos Portlet from IBM WebSphere Portal Services.

Symptom


CPS-SRV-3500 Unable to read the WSDL from the target server
"/c8/cgi-bin/cognos.cgi/wsrp/cps4/portlets/nav?wsdl&b_action=cps.wsdl"">http://<server-name>/c8/cgi-bin/cognos.cgi/wsrp/cps4/portlets/nav?wsdl&b_action=cps.wsdl".

WSDLException: faultCode=PARSER_ERROR: Problem parsing '- WSDL Document -'.:
The element type "P" must be terminated by the matching end-tag " ".

A more detailed description of the error that occurred can be found in the log.

Resolving The Problem


Check the WAS/WPS configuration.

The error can occur due to WAS/WPS unconditionally using a proxy server. When the proxy server is asked for
information from the Cognos server, it gives an error because it does not know that server.

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Install and Config","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF033","label":"Windows"}],"Version":"8.1","Edition":"","Line of Business":{"code":"","label":""}},{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Cognos Connection","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"","label":""}},{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Install and Config","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"","label":""}},{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Security","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"","label":""}},{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Software Development Kit","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"","label":""}}]

Historical Number

1017907

Document Information

Modified date:
28 November 2022

UID

swg21339355