This technote explains how to resolve a situation where the IBM Rational Quality Manager (RQM) Import Test Script wizard does not display any available adapters.
Testing tools (Rational Functional Tester, Rational Performance Tester, and Rational Robot) adapters not found in IBM Rational Quality Manager Import Test Script wizard.
Even though the adapter is started and "connected", no adapter is found in the Import Test Script wizard. The log in the Adapter Console shows that the adapter tries to reconnect to the server every 3 seconds, but no descriptive errors are thrown. Sample of the log from the Adapter Console:
12:43:51:734 AM Starting Adapter
12:43:53:796 AM Login success to server https:// <ServerIP>:9443/jazz/web/console/QM
12:43:53:905 AM Reconnecting to the server
12:43:56:921 AM Reconnecting to the server
12:43:59:937 AM Reconnecting to the server
12:44:02:952 AM Reconnecting to the server
12:44:05:968 AM Reconnecting to the server
12:44:08:984 AM Reconnecting to the server
The Server URL is incorrect.
Resolving the problem
In the sample of the log from the Adapter Console above, the full URL to the RQM server is being used (which is incorrect).
The correct format of the Server URL is:https://<ServerIP>:9443/jazz
To resolve the issue:
- Change the Server URL to the correct format as in the screenshot below. Note that 126.96.36.199 is the IP address of the RQM server. Replace the IP with your server's IP address.
- Close and restart the Adapter