Installation of Rational ClearCase or Rational ClearQuest with .NET Integration fails when regedit.exe is not in the PATH environment variable

Technote (troubleshooting)


Problem(Abstract)

You install IBM Rational ClearCase or IBM Rational ClearQuest with the .NET Integration feature. The installation fails when regedit.exe is not in the PATH environment variable.

Symptom

IBM Installation Manager reports the errors:

Error during "post-install configure" phase:
Error executing "C:\Program Files\IBM\RationalSDLC\ClearCase\bin\unregister-com.ibm.rational.cmdotnet.cc-wan-vs2005.bat" operation (status=1). See agent output log for more information: C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\logs\native\20081118_1157g.log.

Error executing "C:\Program Files\IBM\RationalSDLC\ClearCase\bin\register-com.ibm.rational.cmdotnet.cc-wan-vs2005.bat" operation (status=1). See agent output log for more information: C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\logs\native\20081118_1157f.log.


The native log file reports the error:

C:\Program Files\IBM\RationalSDLC\ClearCase\bin>regedit.exe /s "C:\Program Files\Common Files\Rational\ClearCase\CCVSI\bin\ccvsisearchtoolwin.reg"
'regedit.exe' is not recognized as an internal or external command,
operable program or batch file.


Cause

The .NET Integration installation uses regedit.exe to import a registry file. The installation fails when regedit.exe is not found.


Resolving the problem

To work around this issue:

  1. Close IBM Installation Manager.
  2. Edit the PATH environment variable:
    • Windows 2000: Add C:\WINNT to the PATH environment variable.
    • All other Windows systems: Add C:\WINDOWS to the PATH environment variable.
To change the value of an environment variable where <value> is used to denote the new value:
  1. Right-click My Computer and select Properties.
  2. On the Advanced tab, select Environment Variables.
  3. Under System Variables, locate PATH and double-click on it.
  4. In Edit System Variable window, add <value> at the beginning of the variable value. Do not delete the current value of PATH.
  5. Click OK to exit the Edit System Variable window.
  6. Click OK to exit the Environment Variable window.
  7. Click OK to exit the computer properties window.

Cross reference information
Segment Product Component Platform Version Edition
Software Development Rational ClearQuest Installation Windows 7.1, 7.1.0.1, 7.1.0.2, 7.1.1, 7.1.1.1, 7.1.1.2, 7.1.1.3, 7.1.1.4, 7.1.1.5, 7.1.1.6, 7.1.1.7, 7.1.1.8, 7.1.1.9, 7.1.2, 7.1.2.1, 7.1.2.10, 7.1.2.11, 7.1.2.2, 7.1.2.3, 7.1.2.4, 7.1.2.5, 7.1.2.6, 7.1.2.7, 7.1.2.8, 7.1.2.9, 8.0, 8.0.0.1, 8.0.0.2, 8.0.0.3, 8.0.0.4, 8.0.0.5, 8.0.0.6, 8.0.0.7, 8.0.0.8, 8.0.0.9, 8.0.1, 8.0.1.1, 8.0.1.2

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Document information


More support for:

Rational ClearCase
Installation

Software version:

7.1, 7.1.0.1, 7.1.0.2, 7.1.1, 7.1.1.1, 7.1.1.2, 7.1.1.3, 7.1.1.4, 7.1.1.5, 7.1.1.6, 7.1.1.7, 7.1.1.8, 7.1.1.9, 7.1.2, 7.1.2.1, 7.1.2.2, 7.1.2.3, 7.1.2.4, 7.1.2.5, 7.1.2.6, 7.1.2.7, 7.1.2.8, 7.1.2.9, 7.1.2.10, 7.1.2.11, 7.1.2.12, 8.0, 8.0.0.1, 8.0.0.2, 8.0.0.3, 8.0.0.4, 8.0.0.5, 8.0.0.6, 8.0.0.7, 8.0.0.8, 8.0.0.9, 8.0.1, 8.0.1.1, 8.0.1.2

Operating system(s):

Windows

Reference #:

1327946

Modified date:

2013-12-11

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