CCRC users might see errors during a view load when using ClearCase 7.1 with Change Management Server (CM Server)

Technote (troubleshooting)


Problem(Abstract)

This technote identifies a known defect in the IBM Rational ClearCase Remote Client (CCRC) version 7.1 that causes the view load operation to fail with one of the following errors:
* Error: "java.io.IOException: chunked stream ended unexpectedly"
* Error: "com.ibm.rational.clearcase.remote_core.rpc.MalformedResponse Exception: Part body: premature EOF"

Symptom

Sometimes the ClearCase operation to load a new or updated view fails with one of the following errors:

Error: "java.io.IOException: chunked stream ended unexpectedly"

or

Error: "com.ibm.rational.clearcase.remote_core.rpc.MalformedResponseException: Part body: premature EOF"



Cause

This issue is under investigation. See APAR PK85311.

Resolving the problem

The error might be seen occasionally based on the network traffic and load. In such cases, try to reload the view.

Otherwise, you can extend the HTTP response write timeout value by performing the following steps:

1. Log in to the WebSphere Application Server Administrative console that is bundled with CM Server by opening a browser window and pointing to the following URL:

Note that the port number might be different if CM Server is deployed in a separate WebSphere Application Server instance.

2. In the left panel, navigate to Servers > Application Servers > server1 > Ports

3. In the table row containing  WC_defaulthost with port 12080 (the default CM Server configuration), click View associated transports.

4. Click WCInboundDefault.

5. Click HTTP inbound channel.

6. Change the value of Write Timeout from 60 to 300.

7. Click OK

8. Click Save.

9. Click Logout.
    10. Restart the server.

    Note that the default value of Write Timeout changes to 300 during the installation of ClearCase version 7.1.1.

    Rate this page:

    (0 users)Average rating

    Add comments

    Document information


    More support for:

    Rational ClearCase
    ClearCase Remote Client

    Software version:

    7.1, 7.1.0.1, 7.1.0.2

    Operating system(s):

    Linux, Solaris, Windows

    Reference #:

    1327153

    Modified date:

    2009-10-08

    Translate my page

    Machine Translation

    Content navigation