IBM Support

Database configuration is in progress message starting Maximo. Start fails

Technote (troubleshooting)


Problem(Abstract)

java.lang.Exception : Database Configuration is in process . ConfigDB and RestoreFromBackup must complete before MXServer can be booted .
at pdsi.server.MXServer.boot
Login receives Error 500: system#notboundexception

Resolving the problem

It is possible for configdb to leave a flag set, which can stop Maximo from starting.

Run the following SQL

select * from MAXVARS where varname='CONFIGURING';

Check the VARVALUE returned. It will be a '1' to signify that configdb is running . If it is not, then do not continue and call into support to report the error.

update MAXVARS set varvalue='0' where varname='CONFIGURING';

This will reset the flag that signifies configdb to be running.

Maximo should now start.

Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management Tivoli Asset Management for IT All

Document information

More support for: Maximo Asset Management

Software version: 6.2, 6.2.1, 6.2.2, 6.2.3, 6.2.4, 6.2.5, 6.2.6, 7.1, 7.1.1, 7.5

Operating system(s): Windows

Reference #: 1321771

Modified date: 21 June 2010


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