Leveraging the Jazz Community on Jazz.net

Technote (FAQ)


Question

Where are the self help resources available for the IBM Rational Jazz-based product community?

Answer

The Jazz.net site is the home of Jazz and the IBM Rational Collaborative Lifecycle Management (CLM) product communities.

Rational Team Concert was the first Open Commercial Software Development product at IBM. The development team continues to plan and develop Rational Team Concert on the Jazz.net site.

Browse and contribute to the User forums. Review the wikis. You can also search for known defects that exist as actual "work items" for the development team.

The following table contains a summary of some of the useful Self-Help options available on the Jazz.net site.

Note: The Jazz.net site requires that you register for a user id and password which is separate from IBM.com.

Jazz.net Home Page for the Jazz.net site.
Articles Articles to help you get started with Jazz.
User forums Questions and discussions about installing, configuring, and using the Jazz client and server and about extending jazz with new capabilities or Jazz-enabling existing tools.
Deployment wiki This wiki was established as a single repository for Rational deployment guidance and best practices for customers, IBM Business Partners, and Rational staff beyond the basic product and support documentation.
Team wiki This wiki is used by the Jazz team to share documents created by the development team.
Project tracking Search and submit defects for all Jazz based products
Rational Support eGuide All the support you need is just a click away!

Other sites of interest on IBM.com

IBM Education Assistant A collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.
Rational Team Concert Information Centers The Rational Team Concert Information centers hosted on IBM.com
About the Rational Requirements Composer Information Center The Rational Requirements Composer Information centers hosted on IBM.com
About the Rational Quality Manager Information Centers The Rational Quality Manager Information centers hosted on IBM.com

Related information

RTC server tuning guide

Cross reference information
Segment Product Component Platform Version Edition
Software Development Rational Quality Manager General Information 4.0, 4.0.1, 4.0.2, 4.0.3
Software Development Rational Requirements Composer General Information 4.0, 4.0.1, 4.0.2, 4.0.3

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Document information


More support for:

Rational Team Concert
General Information

Software version:

1.0, 1.0.1, 2.0, 3.0, 3.0.1, 4.0, 4.0.1, 4.0.2, 4.0.3

Operating system(s):

AIX, Linux, Solaris, Windows

Software edition:

Enterprise, Express, Express-C, Standard

Reference #:

1319600

Modified date:

2013-08-30

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