Error: Missing Required License

Technote (troubleshooting)


Problem(Abstract)

This technote explains how to resolve a Missing Required License error, that can occur when using IBM® Rational® Team Concert (RTC).

Symptom

After upgrading your license from a trial version of RTC, you get a message:


    Missing Required License

Reviewing the licenses with the Administrator perspective shows that you do have a license.



Cause

Updating the Jazz server license disabled the developer licenses.

Resolving the problem

Reload the licenses to resolve the issue.

At the RTC Web site, select Server > License Key Management > Client Access License Activation Keys > Upload Key to upload the activation key.

Leverage the Jazz Community

Jazz and Rational Team Concert have an active community that can provide you with additional resources. Browse and contribute to the User forums, contribute to the Team Blog and review the Team wiki.
Refer to technote 1319600 for details and links.

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Document information


More support for:

Rational Team Concert
Licensing

Software version:

1.0, 1.0.1

Operating system(s):

Linux

Reference #:

1318187

Modified date:

2008-09-22

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