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Cannot Delete Attachments in Scheduled Sametime Meetings

 Technote (troubleshooting)
 
 
Problem
Cannot delete more than one attachment at a time in Sametime Meetings or cannot delete attachments at all.
 
Cause
Their was a change introduced in the Domino API that caused this functionality to break.
 
Environment
This is not Sametime version specific and can be reproduced on 7.5.1 and 8.0 x code stream.

Sametime running on Domino 7.03 and 8.0 generates this issue.

Sametime running on Domino 7.02, 7.02 FP1, 7.02 FP2, 7.0.4, & 8.01 do not have this issue.

 
Diagnosing the problem
Steps to Reproduce the issue:

1. Click 'Schedule a Meeting' link
2. Enter a meeting name and schedule the meeting started in future in Essentials tab
3. Click on Slides tab, Click Add Slides button, browse to a file, click ok......go through the steps again and add several attachments
4. Save the meeting
5. You should see all the attachments at the bottom of that meeting
6. Click Edit Meeting button in Meeting Details page
7. Go to Slides tab
8. Put a checkmark on 'Delete file' options for multiple attachments
9. Save the meeting
10. You'll see that only the first attachment is deleted
 
Resolving the problem
Issue is addressed in Domino 7.0.4 & 8.0.1 and above code streams. To resolve this issue please, upgrade to the next available Domino release. This issue cannot be addressed with a hot-fix.

An alternate solution is to delete the meeting and create a new meeting with the required slides.

Note:

Sametime 7.5.1 is only supported on Domino releases 7.0x

Sametime 8.0x is supported on both 7.0x & 8.0x Domino releases.

 
 
Cross Reference information
Segment Product Component Platform Version Edition
Messaging ApplicationsLotus DominoLotus Domino ServerWindows8.0, 7.0.3.1, 7.0.3Enterprise, Standard
 
 

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Document information
 Product categories:
 Software
 Organizational Productivity, Portals & Collaboration
 Real-time & Team Collaboration
 Lotus Sametime
 Web Conferences/Meetings
 Operating system(s):
  Windows
 Software version:
  7.0, 7.5, 7.5.1, 7.5.1.1, 8.0
 Software edition:
  All Editions
 Reference #:
  1299157
 IBM Group:
 Software Group
 Modified date:
 2009-09-17

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