Error when trying to check out a VU license from UNIX license server: No license keys available for this 6 user run

Technote (troubleshooting)


Problem(Abstract)

This technote explains how to resolve an issue with the Licensing server for Virtual User licenses when using IBM® Rational® Performance Tester (v7.x. and higher)

Symptom

Client machine tries to check out a floating Virtual Tester pack license when executing a test under Rational Performance Tester. The Rational License (Key) Server is installed on a UNIX® or Linux® machine.

In Rational Performance Tester an error message will appear:



    "No license keys available for this 6 user run"

In the workspace\.metadata\.log file of RPT you will find the following error messages given for each LT_nnnnnnVT license that exists:

    "Attempting to check out a 1 user run license, Key=LT_nnnnnnVT
    "Failed to check out a key for for LT_nnnnnnVT: FLEXlm Error -18, License server does not support this feature.
    Check out 1 user run license complete, RC=0, Key=LT_nnnnnnVT"

In the lmgrd log file of the server similar error messages appear for each of the consecutive Virtual Tester pack licenses:


    UNSUPPORTED: "LT_nnnnnVT" (PORT_AT_HOST_PLUS )
    (License Server does not support this feature. (-18,327))


Cause

Under UNIX / Linux, package lines are not installed when license file is imported.

Resolving the problem

Copy the package lines below and add them manually to the beginning of the license file on the UNIX server.



PACKAGE RSPS_Evaluation rational 1.5 1C0AB0D69C73 \

COMPONENTS="PerformanceStudioSuite:1.0:1 \

LTmaster:7.1:1 LTgui:7.1:10 LTvu:7.1:100 \

LTjolt:7.1:1 LTtux:7.1:1 LTsql:7.1:1 \

LThttp:7.1:1 LTsap:7.1:1 LTcorba:7.1:1 LTdcom:7.1:1"

PACKAGE RSPS_Base_License rational 1.5 AAEC0768D8DA \

COMPONENTS="PerformanceStudioSuite:1.0:1 \

LTmaster:7.1:1 LTgui:7.1:1 LTvu:7.1:50 LThttp:7.1:1"

PACKAGE LT_Playback_100VU rational 7.5 10B297DCA509 \

COMPONENTS="LTvu:7.1:100 LT_100VT:8.0:1"

PACKAGE LT_Playback_250VU rational 7.5 46D73E06F8CA \

COMPONENTS="LTvu:7.1:250 LT_250VT:8.0:1"

PACKAGE LT_Playback_500VU rational 7.5 EF451B5CFD15 \

COMPONENTS="LTvu:7.1:500 LT_500VT:8.0:1"

PACKAGE LT_Playback_1000VU rational 7.5 68C15DACA3A7 \

COMPONENTS="LTvu:7.1:1000 LT_1000VT:8.0:1"

PACKAGE LT_Playback_2500VU rational 7.5 41BCC971EFB0 \

COMPONENTS="LTvu:7.1:2500 LT_2500VT:8.0:1"

PACKAGE LT_Playback_5000VU rational 7.5 E809693053EF \

COMPONENTS="LTvu:7.1:5000 LT_5000VT:8.0:1"

PACKAGE LT_Playback_10000VU rational 7.5 79F52A91E693 \

COMPONENTS="LTvu:7.1:10000 LT_10000VT:8.0:1"

PACKAGE LT_Playback_20000VU rational 7.5 0ED4D35282E1 \

COMPONENTS="LTvu:7.1:20000 LT_20000VT:8.0:1"

PACKAGE LT_Playback_50000VU rational 7.5 D8A40635DE7B \

COMPONENTS="LTvu:7.1:50000 LT_50000VT:8.0:1"

PACKAGE LT_Playback_100000VU rational 7.5 2624850A2BBE \

COMPONENTS="LTvu:7.1:100000 LT_100000VT:8.0:1"

PACKAGE RSPS_TLA_500VU rational 1.5 7EBAF9407ED4 \

COMPONENTS="PerformanceStudioSuite:1.0:1 \

LTmaster:7.1:1 LTgui:7.1:500 LTvu:7.1:500 \

LTjolt:7.1:1 LTtux:7.1:1 LTsql:7.1:1 \

LThttp:7.1:1 LTsap:7.1:1 LTcorba:7.1:1 LTdcom:7.1:1"

PACKAGE RSPS_TLA_100KVU rational 1.5 E2A84565831B \

COMPONENTS="PerformanceStudioSuite:1.0:1 \

LTmaster:7.1:1 LTgui:7.1:500 LTvu:7.1:100000 \

LTjolt:7.1:1 LTtux:7.1:1 LTsql:7.1:1 \

LThttp:7.1:1 LTsap:7.1:1 LTcorba:7.1:1 LTdcom:7.1:1"

PACKAGE LT_All_VU_Protocols rational 7.5 CD8298ACC192 \

COMPONENTS="LT_All_Protocols:7.1:1"

PACKAGE PerformanceStudioOEM rational 7.5 768CFCB275A5 \

COMPONENTS="PerformanceStudioSuite:1.0:1 \

LTmaster:7.1:1 LTgui:7.1:1 LTvu:7.1:1 \

LTjolt:7.1:1 LTtux:7.1:1 LTsql:7.1:1 \

LThttp:7.1:1 LTsap:7.1:1 LTcorba:7.1:1 LTdcom:7.1:1"

PACKAGE LoadTest_Base rational 7.5 27CCA9A18283 \

COMPONENTS="LoadTestSuite:7.5:1 \

LTmaster:7.1:1 LTgui:7.1:1 LTvu:7.1:50 LThttp:7.1:1"

PACKAGE TMvtpool rational 8.0 FE4376C9DEE0 \

COMPONENTS="TMvirtualtester:8.0:5"

PACKAGE LT_Playback_50VU rational 7.5 24DE0865AC61 \

COMPONENTS="LTvu:7.1:50 LT_50VT:8.0:1"


Save the modified license file. Then you must stop and restart the license server for the modified license file to be read.


Cross reference information
Segment Product Component Platform Version Edition
Software Development Rational TestManager Licensing

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Document information


More support for:

Rational Performance Tester
Licensing

Software version:

7.0, 8.0, 8.1, 8.2

Operating system(s):

AIX, HP-UX, Linux, Solaris

Reference #:

1299111

Modified date:

2012-04-30

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