In Lotus Notes, all users use a company signature file in their e-mail that contains HTML. When trying to use Forward or Reply with History to a received message from another internal user, the following error message displays:
"Cannot save bitmap to disk".
This issue does not occur in Notes 7.0 releases.
This situation occurs because a portion of the HTML signature file does not render when using the Forward or Reply with History action.
Resolving the problem
This issue is fixed in 8.5.1 Fix Pack 2 and 8.5.2.
Fix details: SPR# VNTR7UP3CD
Refer to the Upgrade Central site for details on upgrading Notes/Domino.
If you have not yet upgraded, use one of the following workarounds:
- When forwarding or doing a Reply With History, go to the Signature file and delete the portion of the HTML in the Signature that is not rendering.
- Open the message and from the Actions menu, choose More --> Copy Into New --> Message.
|Messaging Applications||IBM Domino||Lotus Domino Server||AIX, Linux, Solaris, Windows||8.0|
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.