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Sametime 7.5 CF1 Connect client crashes at startup
 Technote (FAQ)
 
 
Question
A new installation of the Sametime® 7.5. CF1 Connect client crashes every time a user opens sametime.exe. This occurs on one workstation only.
 
Cause
A third party VPN product called V-ONE SmartPass was installed on the user's workstation and caused the client crash. VLSP.dll was listed as a protocol according to the sysinfo.nfo.
 
Answer
Uninstalling V-ONE SmartPass resolved the issue.
 
 
 

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Document information
 Product categories:
 Software
 Organizational Productivity, Portals & Collaboration
 Real-time & Team Collaboration
 Lotus Sametime
 Connect client
 Operating system(s):
  Windows XP
 Software version:
  7.5
 Reference #:
  1258892
 IBM Group:
 Software Group
 Modified date:
 2009-09-21

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