Getting a system core and the system libraries for AIX

Resolving The Problem

1. Refer to Crash on AIX produces no core or a truncated core to ensure that your AIX system is properly set up to produce a full core file.
   
   
2. Issue the following to generate a system core file:
   
   

kill -11 <pid>

Note: It might be necessary to run the kill -11 command twice to generate the core. This will terminate the process For AIX 5.2 and later, using gencore command will be helpful to get core files at regular intervals, since gencore will not terminate the process:

gencore <pid> core_filename

3. Refer to the How to process an IBM SDK core dump with Jextract to add information from your environment to the core file and produce an archive
   
   
4. Collect the output of the jextract command to submit to IBM support and follow the instructions at Exchanging information with IBM Technial Support to send in the preceding documentation.
   
   
   Note: in some cases IBM support may request that you execute the attached getlib.sh to collect system information associated with the core files for submission. You must have dbx installed to run this script successfully . It is run as follows:
   
   

./getlib.sh java_executable_fullpath core_filename

For example:

./getlib.sh /usr/WebSphere/AppServer/java/bin/java core