Technote (troubleshooting)
Problem(Abstract)
Virtual Machine (VM) and virtualization guest support for Tivoli Storage Manager products, and any restrictions on that support, in the tables below.
Resolving the problem
The support position and restrictions for Tivoli Storage Manager products running inside virtual machine guest operating systems and through virtualization is listed below.
Note for all virtualization technologies:
- The guest must be running an operating system supported by the TSM product. See Related URLs below for the TSM product Operating System support pages.
- TSM products and components which rely on other IBM and third-party products will only be supported if the requisite IBM and third-party components are also supported by the virtualized environment. Examples of these dependencies are listed but not limited to the following:
- For the TSM Server product, IBM DB2 must also support running within the virtualized environment
- For the Data Protection products, the application being protected must also support running on that operating system inside a guest
- For TSM for Copy Services products using a Microsoft Volume Shadow Copy Services (VSS) provider for creation of VSS snapshots, the VSS provider must also support the virtualized environment.
Links to virtualized environment sections below:
Physical and Virtual Partitions
VMware ESX and ESXi Guest
z/VM Hypervisor Guest
Microsoft Hyper-V Virtual Guest
Red Hat Enterprise Linux and SUSE Linux Enterprise Server Kernel-based Virtual Machine (KVM)
IBM Workload Partitions for AIX (WPAR)
Solaris Containers
Physical and Virtual Partitions
All TSM products and components are supported on physical machines that have been physically or virtually partitioned such that each partition is provisioned with dedicated, discrete resources (CPU, memory, I/O).
Some examples of such supported physical or virtual partitions:
- IBM Logical Partitions (LPAR)
- IBM Dynamic Logical Partitions (DLPAR)
- IBM System z Processor Resource/System Manager (PR/SM)
- HP nPartitions
- HP vPartitions
- Sun Dynamic System Domains (DSD)
If other virtualization technologies are used in conjunction with the physical or virtual partitions, such that the resources are then purely virtual (not dedicated) and/or are not discrete, you must use the support tables below for that virtualization technology to determine whether TSM products or components are supported in that environment.
VMware ESX and ESXi Guest
|
|
TSM PRODUCT/COMPONENT
|
SUPPORT?
|
ADDITIONAL SUPPORT INFORMATION
|
| TSM Server TSM Administration Center TSM Reporting and Monitoring |
Yes |
|
| TSM Backup-Archive and API clients | Yes |
|
| TSM Storage Agent | No |
|
| TSM UNIX HSM (Space Management) clients | Yes |
|
| TSM HSM for Windows clients | Yes |
|
| TSM for Mail (DP for Domino, DP for Exchange) | Yes |
|
| TSM for Databases (DP for Oracle, DP for SQL) | Yes |
|
| TSM for Enterprise Resource Planning | Yes |
|
| TSM for Copy Services | Yes |
|
| TSM for Advanced Copy Services | Yes (Linux only) |
|
| TSM FastBack for Workstations / CDP for Files | Yes |
|
| TSM FastBack | Yes |
|
| TSM for SysBack | Not applicable |
|
z/VM Hypervisor Guest
|
TSM PRODUCT/COMPONENT
|
SUPPORT?
|
ADDITIONAL SUPPORT INFORMATION
|
| TSM Server TSM Administration Center TSM Reporting and Monitoring |
Yes |
|
| TSM Backup-Archive and API clients | Yes |
|
| TSM Storage Agent | No |
|
| TSM UNIX HSM (Space Management) clients | Not applicable |
|
| TSM HSM for Windows clients | Not applicable |
|
| TSM for Mail (DP for Domino, DP for Exchange) | Yes |
|
| TSM for Databases (DP for Oracle, DP for SQL) | Yes |
|
| TSM for Enterprise Resource Planning | Not applicable |
|
| TSM for Copy Services | Not applicable |
|
| TSM for Advanced Copy Services | Not applicable |
|
| TSM FastBack for Workstations / CDP for Files | Not applicable |
|
| TSM FastBack | Not applicable |
|
| TSM for SysBack | Not applicable |
|
Microsoft Hyper-V Virtual Guest
The support position for the following TSM products and components is for backup and recovery within the virtual guest.
Backups of the Hyper-V virtual machines from the parent partition using Microsoft's Volume Shadow Copy Services (VSS) is supported using the Tivoli Storage Manager Windows Backup-Archive client Version 6.2 and above. See the IBM Tivoli Storage Management Information Center for more information about this topic.
|
TSM PRODUCT/COMPONENT
|
SUPPORT?
|
ADDITIONAL SUPPORT INFORMATION
|
| TSM Server | Yes |
|
| TSM Backup-Archive and API clients | Yes |
|
| TSM Storage Agent | No |
|
| TSM UNIX HSM (Space Management) clients | Not applicable |
|
| TSM HSM for Windows clients | No |
|
| TSM for Mail (DP for Domino, DP for Exchange) | Yes |
|
| TSM for Databases (DP for Oracle, DP for SQL) | Yes |
|
| TSM for Enterprise Resource Planning | Yes |
|
| TSM for Copy Services | Yes |
|
| TSM for Advanced Copy Services | Yes (Linux only) |
|
| TSM FastBack for Workstations / CDP for Files | Yes |
|
| TSM FastBack | Yes |
|
| TSM for SysBack | Not applicable | |
Red Hat Enterprise Linux and SUSE Linux Enterprise Server Kernel-based Virtual Machine (KVM)
The support position for the following TSM products and components is for backup and recovery within the virtual guest.
The Tivoli Storage Manager Backup-Archive client does not provide integrated backups of KVM virtual machine images from the Linux host environment. Customers who wish to use the Backup-Archive client on the Linux KVM host to backup and recover virtual machine images must ensure that the images are placed in a consistent state before the backup (for example, by suspending the virtual guest machine) to ensure that the data will be recoverable.
|
TSM PRODUCT/COMPONENT
|
SUPPORT?
|
ADDITIONAL SUPPORT INFORMATION
|
| TSM Server | Yes |
|
| TSM Backup-Archive and API clients | Yes |
|
| TSM Storage Agent | No |
|
| TSM UNIX HSM (Space Management) clients | Yes |
|
| TSM HSM for Windows clients | Yes |
|
| TSM for Mail (DP for Domino, DP for Exchange) | Yes |
|
| TSM for Databases (DP for Oracle, DP for SQL) | Yes |
|
| TSM for Enterprise Resource Planning | Yes |
|
| TSM for Copy Services | Yes |
|
| TSM for Advanced Copy Services | Yes (Linux only) |
|
| TSM FastBack for Workstations / CDP for Files | Yes |
|
| TSM FastBack | No |
|
| TSM for SysBack | Not applicable |
|
IBM Workload Partitions for AIX (WPAR)
|
TSM PRODUCT/COMPONENT
|
SUPPORT?
|
ADDITIONAL SUPPORT INFORMATION
|
| TSM Server | Yes |
|
| TSM Backup-Archive and API clients | Yes |
|
| TSM Storage Agent | Yes |
|
| TSM UNIX HSM (Space Management) clients | Yes |
|
| TSM HSM for Windows clients | Not applicable |
|
| TSM for Mail (DP for Domino) | Yes |
|
| TSM for Databases (DP for Oracle) | Yes |
|
| TSM for Enterprise Resource Planning | Yes |
|
| TSM for Copy Services | Not applicable |
|
| TSM for Advanced Copy Services | No |
|
| TSM FastBack for Workstations / CDP for Files | Not applicable |
|
| TSM FastBack | Not applicable |
|
| TSM for SysBack | Yes | |
1 Tivoli Storage Manager logs and configuration files must be defined to non-default locations
Solaris Containers
|
TSM PRODUCT/COMPONENT
|
SUPPORT?
|
ADDITIONAL SUPPORT INFORMATION
|
| TSM Server | Yes |
|
| TSM Backup-Archive and API clients | Yes |
|
| TSM Storage Agent | Yes |
|
| TSM UNIX HSM (Space Management) clients | Yes |
|
| TSM HSM for Windows clients | Not applicable |
|
| TSM for Mail - DP for Domino | Yes |
|
| TSM for Mail - DP for Exchange | Not applicable |
|
| TSM for Databases (DP for Oracle, DP for SQL) | Yes |
|
| TSM for Enterprise Resource Planning | Yes |
|
| TSM for Copy Services | Not applicable |
|
| TSM for Advanced Copy Services | No |
|
| TSM FastBack for Workstations / CDP for Files | Not applicable |
|
| TSM FastBack | Not applicable |
|
| TSM for SysBack | Not applicable | |
Related information
TSM Server and Client OS Support Overview
TSM for Mail OS Overview
TSM for Databases OS Overview
TSM for ERP OS Overview
TSM for Copy Services OS Overview
TSM for Adv Copy Sevices OS Overview
CDP for Files OS Overview
TSM FastBack OS Overview
TSM for Space Management OS Overview
TSM for SysBack OS Overview
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