How to e-mail data to IBM Rational Support

Technote (FAQ)


Question

How do you send data to IBM Rational Client Support using e-mail to assist in problem determination?

Answer

E-Mail Directly to Rational Client Support

Follow the instructions outlined at E-mail Processing System (EPS) for details on how to properly use e-mail to communicate directly with Rational Client Support.


FTP, ISA, SR and more

Review the Exchanging information with IBM Technical Support for details on how to send and receive information to IBM support through all available means.


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Document information


More support for:

Rational Customer Support
News and Information

Software version:

Version Independent

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:

1231556

Modified date:

2010-11-24

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