IBM Support

Does the IBM Content Manager OnDemand Client process inline or non-inline fonts within Advanced Function Presentation data?

Question & Answer


Question

When viewing Advanced Function Presentation™ (AFP) reports with the IBM® Content Manager OnDemand Client or AFP Web Viewer Plug-in, you receive an error message similar to the following: 1323: The character set 'C0EX3LO0' was not found in the 'CSDEF.FNT' file. The default character set will be used.

Cause

The AFP viewer within the OnDemand client does not process inline or non-inline AFP fonts (it does process inline and non-inlineTrueType fonts). If the viewer does not find the AFP font specification in the IBM supplied font definition files, an error is thrown, and the default font mapping, as defined in the character set definition file (csdef.fnt), will be used.

When an AFP document is displayed in the OnDemand client, the viewer must map the AFP font specified in the document to an installed font on the client workstation. To map the best matching installed font to display the AFP document, the AFP viewer must know certain characteristics about the AFP fonts that were used to create the document.

Mapping AFP fonts to installed fonts on the client workstation is performed through the IBM supplied font definition files. These files are installed into the FONT directory of the viewer. If the OnDemand Client is installed in the default path, the font mapping files are found in the following path:

C:\Program Files\IBM\OnDemand32\FONT

You can edit these font definition files by using any text editor. The shipped version of the font definition files already maps the IBM Core Interchange Latin fonts, Compatibility, Coordinated, and Data1 fonts for you.

Answer

If you are using AFP fonts that are not mapped in the OnDemand Client, if you have created your own custom AFP fonts, or if you have modified the IBM AFP fonts, then you will need to ensure the client workstation has the appropriate fonts installed and that font mapping has been performed in the AFP viewer in order for the document and text to display correctly.

Detailed instructions on how to map fonts can be found in the Windows Client Customization Guide, Chapter 19, titled Mapping AFP Fonts: http://www-1.ibm.com/support/docview.wss?rs=129&context=SSEPCD&q1=documentation&uid=swg21188995&loc=en_US&cs=utf-8&lang=en

[{"Product":{"code":"SSEPC6","label":"Content Manager OnDemand Clients"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Other","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4;8.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
17 June 2018

UID

swg21216853