Supported Crystal Reports versions for ClearQuest

Technote (FAQ)


Question

Which Crystal Reports versions are supported by IBM Rational ClearQuest for report authoring?

Answer



The ClearQuest 8.0.x System Requirements are in techdoc 7023170.
The ClearQuest 7.1.x System Requirements are in technote 1294762.
The ClearQuest 7.0.x System Requirements are in technote 1144624 .



Supported Crystal Reports Versions for data-push reports authoring with Rational ClearQuest

Crystal Reports service releases for all versions are supported unless noted.

ClearQuest Version
Supported Crystal Reports Versions for authoring reports
Comments
8.0.x
  • Crystal Reports XI Professional or Developer Edition Release 1
  • Crystal Reports XI Professional or Developer Edition Release 2 *
To use Crystal Reports XI R1, you must install SP4 for XI R1.
7.1.x
  • Crystal Reports XI Professional or Developer Edition Release 1
  • Crystal Reports XI Professional or Developer Edition Release 2 *
To use Crystal Reports XI R1, you must install SP4 for XI R1.
7.0.0.x
7.0.1.x
  • Crystal Reports 10 Professional or Developer Edition
  • Crystal Reports XI Professional or Developer Edition
  • Crystal Reports XI Professional or Developer Edition Release 1
Windows XP, Windows 2000 and Windows 2003 operating systems.

Crystal Reports XI report formats are not supported by earlier ClearQuest versions

Authoring new report formats with Crystal XI Professional requires ClearQuest 7.0.1 or 7.0.0.1 with iFix01 for that version. See technote 1248579 for details.

Crystal Reports XI Release 2 is not supported with these versions of ClearQuest.


Note: When performing the installation of the Crystal Reports authoring software, log in as the actual system administrator (Administrators or Power Users group). This ensures that the Windows Installer has uninhibited access to the entire system to run the installation script.

* Crystal Reports XI, Release 2 is also known as version 11.5.



Data-Pull Reporting and newer versions of Crystal Reports

The data-pull reporting model, introduced in ClearQuest 7.1, allows for the authoring of reports with any version of Crystal Reports that supports using Java Database Connectivity (JDBC) resources. For more information about the data-pull reporting model, refer to the ClearQuest Information Center.

These versions of Crystal Reports have been tested and verified for use data-pull reporting:

ClearQuest Version
Supported Crystal Reports Versions for
authoring reports
Comments
8.0.x
  • Crystal Reports 2011
  • Crystal Reports 2008
  • Crystal Reports XI Professional or Developer Edition Release 1
  • Crystal Reports XI Professional or Developer Edition Release 2 *
For information about obtaining the Java Reporting Component from SAP, see Note A.

To use Crystal Reports XI R1, you must install SP4 for XI R1.

7.1.x
  • Crystal Reports 2008
  • Crystal Reports XI Professional or Developer Edition Release 1
  • Crystal Reports XI Professional or Developer Edition Release 2 *
To use Crystal Reports XI R1, you must install SP4 for XI R1.

Note A: Downloading the Java Reporting Component (JRC) from SAP:
  1. Go to http://www.sdn.sap.com/irj/sdn/crystalreports-java
  2. Download the required JRC version:
    • Use JRC 11.8.x to support Crystal Reports data-push report and the Crystal Reports Migration Tool ***.
      1. Click the link to download Crystal Reports for Eclipse 1.0.
      2. On the download page, click the link If you want just the runtime JAR files to download the archive for installing theJRC component.
    • Use JRC 12.2.x to support data-pull report execution; data-push reporting is not supported.
      • Click the link to download Crystal Reports for Eclipse 2.0.
      • On the download page, click the link Runtime Libraries to download the archive for installing the JRC component.

* Crystal Reports XI, Release 2 is also known as version 11.5.

*** For information about the Crystal Report Migration tool along with download instructions, see Download doc 4021266: A migration tool for conversion of existing data-push reports to the data-pull reporting model.



Supported Crystal Reports servers for running reports with ClearQuest Web Java server

ClearQuest Version
Supported Crystal Reports Server Versions for running reports
Comments
7.0.0.x
7.0.1.x
Crystal Report Server XI for Rational ClearQuest 7.0.x

Note: Update available 2

ClearQuest 7.0 ships Crystal Report Server XI for supported Windows 2000 Server and Windows 2003 Server operating systems1

Note: Installed on 32 bit only Windows.

Crystal Enterprise XI

Note 1: Crystal Report Server XI and Crystal Enterprise Embedded Edition (CEEE) do not require additional licensing from Business Objects for use with the ClearQuest Web server.
ClearQuest provides a bundled Crystal Reports server for ClearQuest versions 7.0.x. Details are provided to assist with locating the down-loadable copies of this software. The CD copies of ClearQuest include an additional CD with the Crystal Reports server software.


Note 2: Patch update for Bundled Crystal Reports XI Server is available. See technote 4017847 for details.


Note 3: Patch update for Bundled Crystal Reports 10 Server is available. See technote 4017846 for details.


Crystal Reports with ClearQuest Web 7.1.x

ClearQuest Web 7.1.x utilizes a Report Server for Crystal Reports, which is included in the ClearQuest installation files. See the ClearQuest Information Center for more information.

Notes:

  • With ClearQuest Web 7.1.0.x, the Report Server for Crystal Reports is not supported on UNIX or Linux platforms when running traditional data-push reports. This issue is resolved starting in ClearQuest 7.1.1. See technote 1386301 for more information.

  • Report formats created with Crystal Reports 10 or 11 can be run on ClearQuest Web 7.1. Crystal reports created with prior versions might not work, and need to be recreated. See technote 1375645 for more information.





Download location of Crystal Reports Server for ClearQuest
ClearQuest version 7.0.x

Refer to the Rational Software Development Platform - Team version 7.0 download document 4012293 for a link to the Passport Advantage (PA) site. Once on the site, click to search by part, use part number CR3PGML which will return "ClearCase Change Management Solution." Under this part you will find the Crystal Reports Enterprise Embedded Edition for ClearQuest.


Note: The correct part number for Crystal Enterprise Edition is C90F2ML, though you must locate the download via the above steps. If you require assistance in locating this download you can call PA directly if you have any questions. Their telephone number is 800 978 2246.



Change History
05 October 2011 Updated with ClearQuest 8.0 computability
03 February 2009 Updated with more information on data-pull report authoring
24 November 2008 Updated with 7.1 data-push authoring versions
30 January 2008 Updated 7.0.x versions and updated PA download instructions
Patch updates for Crystal Reports servers available
27 August 2007 Added download locations for Crystal Reports servers
28 June 2007 Updated for ClearQuest 7.0.1
21 November 2006 Updated for 2003.06.16 release. SQL Anywhere no longer supported.

Related information

SAP Business Objects Crystal Reports trial and purchase

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Document information


More support for:

Rational ClearQuest
Reporting

Software version:

7.0.1, 7.1.1, 7.1.2, 8.0, 8.0.1

Operating system(s):

Windows

Reference #:

1216371

Modified date:

2014-04-18

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