Technote (FAQ)
Question
You purchase Lotus SmartSuite 9.8 or Lotus Organizer 6.0 or 6.1 at www.ibm.com but find that you must return it. How do you do this since there is no number to call?
Answer
To return the software application, send an e-mail with the following information to process your credit request:
Send to: PAONLINE@us.ibm.com
Subject: Credit request
Body: Enter the following information:
-
Name
Phone contact numbers
e-Mail address
Passport site number
Sales order number
| Segment | Product | Component | Platform | Version | Edition |
|---|---|---|---|---|---|
| Applications - Desktop & Enterprise | Lotus SmartSuite | Lotus Organizer for Windows | Windows | 6.1, 6.0 |
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