How to return software to Passport Advantage if purchased online

Technote (FAQ)


You purchase Lotus SmartSuite 9.8 or Lotus Organizer 6.0 or 6.1 at but find that you must return it. How do you do this since there is no number to call?


To return the software application, send an e-mail with the following information to process your credit request:
Send to:

Subject: Credit request

Body: Enter the following information:

    Phone contact numbers
    e-Mail address
    Passport site number
    Sales order number

    Cross reference information
    Segment Product Component Platform Version Edition
    Applications - Desktop & Enterprise Lotus SmartSuite Lotus Organizer for Windows Windows 6.1, 6.0

Document information

More support for:

Lotus SmartSuite
Lotus SmartSuite for Windows

Software version:

9.8, 9.8.1, 9.8.2, 9.8.3, 9.8.4, 9.8.5

Operating system(s):


Reference #:


Modified date:


Translate my page

Content navigation