IBM Support

Unable to find compatible JVM during product installation

Technote (troubleshooting)


When installing IBM® WebSphere® Studio Asset Analyzer, ISMP (InstallShield) fails with "Unable to find compatible JVM" or a similar message.

Resolving the problem

Install one of the compatible JVMs on the machine where you are attempting to run the WebSphere Studio Asset Analyzer installation.

  1. Download and install Java Runtime Environment 1.4.1 from Sun Microsystems (
  2. Reboot your machine.
  3. Restart the install.

Document information

More support for: WebSphere Studio Asset Analyzer

Software version: 4.1, 4.2, 5.1

Operating system(s): Windows

Reference #: 1196596

Modified date: 27 October 2010