Featured documents for Lotus SmartSuite

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Featured Documents lists the most frequently requested support content, as well as those documents identified by IBM as valuable in helping answer your questions related to Lotus SmartSuite, Lotus 1-2-3 and Lotus Organizer, including information about support for the Microsoft Windows 8 operating system.

This list reflects a small portion of our knowledge base. If you need more help, you can search the full support knowledge base on the Lotus SmartSuite support page, review the SmartSuite discussion forum or review the IBM Software Support Handbook for additional support options.


Answer

List of featured documents for Lotus SmartSuite:

End of Support Announcement: Lotus SmartSuite, Lotus 1-2-3 and Lotus Organizer

  1. Software withdrawal and discontinuance of support: Lotus SmartSuite , Lotus Organizer and Lotus 123
    IBM will withdraw from marketing Lotus SmartSuite, Lotus 1-2-3 and Lotus Organizer on 11 June 2013.
    Customers will no longer be able to receive support for these offerings after September 30, 2014.

    Software version: All versions


Lotus SmartSuite
  1. Information about SmartSuite and Organizer working on the Microsoft Windows 8 operating system
    Will Lotus SmartSuite or Lotus Organizer work on the Microsoft Windows 8 operating system?

    Software version: All versions

  2. Information about SmartSuite and Organizer working on the Microsoft Windows 7 operating system
    Will Lotus SmartSuite or Lotus Organizer work on the Microsoft Windows 7 operating system?

    Software version: All versions

  3. Information about SmartSuite and Organizer working on the Microsoft Windows Vista operating system
    Will Lotus SmartSuite or Lotus Organizer work on the Microsoft Windows Vista operating system?

    Software version: All versions

  4. SmartSuite applications not functioning properly on Windows XP Service Pack 2
    There are customer-reported issues with Lotus SmartSuite applications running on Windows XP Service Pack 2 that may cause some programs to stop working properly.

    Software version: 9.7, 9.8

  5. Fix list for SmartSuite for Windows 9.8 and fix packs
    Product Development announces the availability of fix pack 4 (release 9.8.4) for Lotus SmartSuite 9.8. This document contains a list of the latest customer-reported fixes for 9.8.4 and for fix pack releases 9.8.1, 9.8.2, and 9.8.3.

    Software version: 9.8.4, 9.8.3, 9.8.2, 9.8.1, 9.8

  6. How to perform a clean installation of SmartSuite or Organizer
    What are the steps to completely uninstall and reinstall Lotus SmartSuite or Organizer?

    Software version: All versions

  7. Daylight Saving Time (DST) information for SmartSuite and Organizer
    The United States and parts of Canada are extending the period of Daylight Saving Time (DST) beginning in 2007.

    Software version: All editions

  8. Scroll wheel wireless mouse not working
    You use a mouse with a scroll wheel and find that the scroll function works in all SmartSuite applications except Lotus 1-2-3.

    Software version: 9.8.1, 9.8, 9.7, 9.6, 9.5, 9.1, 9.0

  9. File corruption causes several errors when opening 1-2-3 worksheet
    When opening an existing file in 1-2-3, you may receive one or more errors.

    Software version: All versions

Lotus Approach
  1. Specifying the read-only attribute for Approach files
    What are the ways in which Approach files can be configured to be read-only?

    Software versions: 9.8, 9.7


Lotus Organizer
  1. Troubleshooting issues with damaged Organizer files
    Is it possible to salvage a possibly corrupt Organizer file?

    Software version: All versions

  2. Organizer crashes after using several rapid succession commands
    If you stack 40 - 60 rapid-succession commands which involve using the mouse or keyboard to very rapidly flip through pages of the Calendar section or date picker, you cannot create any new Calendar entries.

    Software version: All versions

  3. Converting Organizer files after an upgrade
    How do you convert older Lotus Organizer files after an upgrade to a later release?

    Software version: All versions

  4. Steps for compacting Organizer files
    What are the steps for compacting an Organizer file?

    Software version: All versions

  5. Organizer only synchronizes with Palm handheld units using HotSync 4.1
    Lotus Organizer will not synchronize to a Palm Tungsten T5, a Palm Tungsten E3, a Palm TX, or the Treo 650, using EasySync for Organizer.

    Software version: 9.7, 9.8, 9.8.1, 9.8.2

  6. Print and report layout items are not available in Organizer
    You try to print a document in Lotus Organizer but no items are available in the Layout and Paper list boxes.

    Software version: 6.1, 6.0, 5.0, 4.1, 4.0

  7. List of holidays not complete in Organizer 6 and 5 versions
    You import the U.S. holidays and notice that some of the U.S. national holidays are missing.

    Software version: All versions

    Lotus Word Pro
    1. SmartMaster template does not display any year after 2005
      In Lotus Word Pro, the SmartMaster template, monthcal.mwp, does not display any year past 2005.

      Software version: 9.8, 9.7, 9.6

    2. Updated monthcal.mwp SmartMaster templates
      This document contains a link to a .zip file with updated monthcal.mwp SmartMaster templates for Lotus Word Pro.

      Software version: 9.8, 9.7, 9.6

    3. Cannot save new documents to My Documents folder (1108551)
      You cannot save new Lotus Word Pro documents to the My Documents folder.

      Software version: All versions


    Recent change history
    • 20 May 2013: Added End of Support announcement and Windows 8 support statement
    • 02 February 2010: Added data about working on Windows 7 as #1, 1411413
    • 14 January 2008: Added Daylight Saving document, #1255736.
    • 07 November 2007: Reviewed data, still current.
    • 11 July 2007: Added 1192174 and 1162921.
    Discussion forum for additional help
    Discuss this information with your peers or post a question in the Lotus SmartSuite discussion forum.

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    Document information


    More support for:

    Lotus SmartSuite
    Lotus SmartSuite for Windows

    Software version:

    9.8

    Operating system(s):

    Windows

    Reference #:

    1195692

    Modified date:

    2008-12-12

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