Technote (FAQ)
Question
Where can I find the most current information for DB2® for z/OS®? How do I order hardcopy books? How do I get licensed information? How do I send feedback? And more...
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1. Where can I find the most current information for DB2 for z/OS?
2. How can I tell which information has been updated?
3. Where can I download PDFs of the documentation?
4. How do I order CDs and printed copies of the documentation?
5. How do I get licensed information?
6. How do I order a complete set of hardcopy information for Versions 8 or 9 of DB2?
7. How do I get hardcopy information for DB2 10 for z/OS?
8. How do I send feedback on the product information?
9. How do I get information in languages other than English?
10. What other information resources are available?
11. How can I effectively search DB2 information on the Web?
1. Where can I find the most current information for DB2 for z/OS? You can find the most current information in the information center: http://publib.boulder.ibm.com/infocenter/imzic
If you want to be notified when the information is updated, subscribe to information center updates: http://publib.boulder.ibm.com/infocenter/dzichelp/v2r2/topic/com.ibm.dzic.doc/subscribe_info.html
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2. How can I tell which information has been updated?
Technical changes that have been made since the general availability date are indicated by vertical bars and by the hash (#) symbol in the left-hand margin.
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3. Where can I download PDFs of the documentation?
For Version 10: http://publib.boulder.ibm.com/infocenter/dzichelp/v2r2/topic/com.ibm.db2z10.doc/db2z_10_lib.htm
For Version 9: http://publib.boulder.ibm.com/infocenter/dzichelp/v2r2/topic/com.ibm.db29.doc/db29lib.htm
For Version 8: http://publib.boulder.ibm.com/infocenter/dzichelp/v2r2/topic/com.ibm.db2.doc/db28lib.htm
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4. How do I order CDs and printed copies of the DB2 for z/OS documentation?
In general CDs and printed copies of the DB2 for z/OS documentation are not updated regularly. The latest information is always on the Web.
To order CDs and printed copies:
1. Determine the appropriate order numbers:
For printed copies: Find the order numbers for the Version 8 or Version 9 information that you want on one of the following web pages:
Version 9: http://www.ibm.com/support/docview.wss?uid=swg27011656
Version 8: http://www.ibm.com/support/docview.wss?uid=swg27011659
(For example, the publication number for the DB2 9 for z/OS Administration Guide is SC18-9840.)
For Version 10, printed copies, or hardcopy information, is not available. For information about how to print your own copies, see 7. How do I get hardcopy information for DB2 10 for z/OS?
For CDs: the order numbers are:
Version 10: LK5T-7390
Version 9: LK3T-7195
Version 8: LK3T-7128
Restriction: The CDs are licensed, which means that you must hold a DB2 license before you can order them.
2. Contact IBM through one of the following methods:
In the U.S., call 1-800-879-2755.
In Canada, call 1-800-426 4968.
When you call, have your customer number, your product number, and the order numbers of the publications that you want to order. (Your customer number is a 7-digit number that IBM gives you the first time that you perform any transaction with IBM, such as buying a piece of software.)
To order licensed books or CDs, specify the "software" option (number 2 on a touch-tone phone). Otherwise, if you are not ordering licensed books or CDs, specify the "publications" option (number 1 on a touch-tone phone).
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5. How do I get licensed information?
Licensed materials are items that are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement, or any equivalent agreement, and are not publicly available on the Web. They are available only to users who hold a license for the product. The following DB2 for z/OS information is licensed:
Requirement: You must have a DB2 license and a customer number to order licensed information. (Your customer number is a 7-digit number that IBM gives you the first time that you perform any transaction with IBM, such as buying a piece of software.)
To get a copy of the Diagnosis Guide and Reference, you can either get a copy from a data set that ships with DB2 or order the licensed library collection for your version of DB2.
- To get a copy from a data set that ships with DB2, download the PDF as a binary file with a file extension of .PDF from prefix.SDSNIVPD(DSNDR).
- To order the licensed library collection:
- Go to the IBM Publications Center on the Web: http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi
- Select your country.
- Search on one of the following publication numbers:
- Version 10 licensed library collection: LK5T-7390
- Version 9 licensed library collection: LK3T-7195
- Version 8 licensed library collection: LK3T-7128
- Select the item with the highest dash level (the last two numbers of the publication number), which is the most current version.
- Click Add to cart, and follow the instructions to check out. Ensure that you have your customer number ready.
To get a copy of the Diagnostic Quick Reference:
- Go to the IBM Publications Center on the Web: http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi
- Select your country.
- Search on one of the following publication numbers. The Diagnostic Quick Reference is not offered for Version 10.
Diagnostic Quick Reference Version 9: LY37-3219
Diagnostic Quick Reference Version 8: LY37-3202 - Click Add to cart, and follow the instructions to check out. Ensure that you have your customer number ready.
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6. How do I order a complete set of hardcopy information for Versions 8 or 9 of DB2?
Hardcopy books are printed only at GA and are not updated and reprinted for subsequent updates to the information. The latest information is always on the Web.
To order a complete set of hardcopy information for Versions 8 or 9 of DB2:
- Go to the IBM Publications Center on the Web: http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi
- Select your country.
- Search on one of the following publication numbers:
Version 9: SBOF-7791
Version 8: SBOF-7786 - In the resulting abstract that is displayed, click the "click here" link.
- Select all items, click Add to cart, and follow the instructions to check out. Ensure that you have your customer number ready.
Several items are not included in this list, including licensed materials and information that is not available in hardcopy. For Version 8, "Messages and Codes" is listed, but cannot be ordered, because after GA, this book was split into two separately orderable publications, "Codes" (GC18-9603) and "Messages" (GC18-9602).
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7. How do I get hardcopy information for DB2 10 for z/OS?
Beginning with DB2 10 for z/OS, IBM no longer prints the books and makes them available to users in hardcopy format. The main reason for this is that the printed information becomes out of date very quickly. The DB2 for z/OS writing team updates the product information many times during the life of a release like Version 10.
The DB2 for z/OS writing team updates the information and provides it in the information center ( http://publib.boulder.ibm.com/infocenter/dzichelp/v2r2/index.jsp) and also in PDF format. (Note: The one exception is the Diagnosis Guide and Reference, which is not published in the information center. For information about getting this book, see 5. How do I get licensed information?)
If you want a printed book, you can print the most current version of the PDF. To download the PDF for local printing, you have several options:
- Download the PDF from the information center: http://publib.boulder.ibm.com/infocenter/dzichelp/v2r2/topic/com.ibm.db2z10.doc/src/alltoc/db2z_lib.htm
This topic ("DB2 for z/OS PDF books for information center topics") provides links to the PDF books and shows the location of the information in the information center. - Visit the Version 10 Technical Resources web page: https://www-304.ibm.com/support/docview.wss?uid=swg27019288#manuals
Find the book you want to download, and click the Adobe Acrobat PDF icon next to it. - Download the PDF from the IBM Publications Center: http://www-05.ibm.com/e-business/linkweb/publications/servlet/pbi.wss
Select your region and search for the book you want by title or publication number, omitting the final -xx level. Follow the instructions for downloading the book.
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8. How do I send feedback on the product information?
Use the reader comment form at http://www.ibm.com/software/data/rcf or send your comments to db2zinfo@us.ibm.com.
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9. How do I get information in languages other than English?
The following resources are translated:
- DB2 for z/OS documentation: Most information is available in Japanese and some information is available in Korean, Spanish, and German. Every time the English information is updated, the translated version is updated shortly thereafter.
Set the language option in your browser to your preferred language and go to the information center at http://publib.boulder.ibm.com/infocenter/imzic. If your selected language is available for the page that you are viewing, the page is displayed in that language. Otherwise, the page is displayed in English.
- Support Web site: You can dynamically translate any page on the DB2 for z/OS Support Web site (http://www.ibm.com/software/data/db2/zos/support.html) by selecting a language in the Translate my page drop-down box and clicking Translate.
- Other IBM Web sites: You can find world-wide IBM contacts and Web sites at http://www.ibm.com/planetwide.
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10. What other information resources are available?
For a list of available information resources, see: http://www.ibm.com/support/docview.wss?uid=swg27017080
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11. How can I effectively search DB2 information on the Web?
To search for APARs and other Q&As on the Support Web site (http://www.ibm.com/software/data/db2/zos/support.html), use the standard terms that our Support team uses: Keywords for searching APAR text.
To search the information center (http://publib.boulder.ibm.com/infocenter/imzic), follow the instructions in the topic Searching in the information center.
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