Finding the most current DB2 documentation and answers to other documentation questions

Technote (FAQ)


Question

Where can I find the most current information for DB2® for z/OS®? How do I order hardcopy books? How do I get licensed information? How do I send feedback? And more...

Answer

If your question is not included in the following list, submit it in the "Rate this page" section at the bottom of this page.

1. Where can I find the most current information for DB2 for z/OS?

2. How can I tell which information has been updated?

3. Where can I download PDFs of the documentation?

4. How do I order CDs and printed copies of the documentation?

5. How do I get licensed information?

6. How do I get hardcopy information?

7. How do I send feedback on the product information?

8. How do I get information in languages other than English?

9. What other information resources are available?

10. How can I effectively search DB2 information on the Web?


1. Where can I find the most current information for DB2 for z/OS?
You can find the most current information in IBM Knowledge Center:
http://www-01.ibm.com/support/knowledgecenter/SSEPEK/db2z_prodhome.html



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2. How can I tell which information has been updated?

Technical changes that have been made since the general availability date are indicated by vertical bars and by the hash (#) symbol in the left-hand margin of the PDF.

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3. Where can I download PDFs of the documentation?

For Version 11:
http://www.ibm.com/support/docview.wss?uid=swg27039165#manuals
For Version 10:
http://www.ibm.com/support/docview.wss?uid=swg27019288#manuals
For Version 9:
http://www.ibm.com/support/docview.wss?uid=swg27011656#manuals

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4. How do I order CDs and printed copies of the DB2 for z/OS documentation?

You can no longer order CDs or printed copies (hardcopy information) of the DB2 for z/OS product manuals. For information about how to print your own copies, see 7. How do I get hardcopy information?
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5. How do I get licensed information?

Licensed materials are items that are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement, or any equivalent agreement, and are not publicly available on the Web. They are available only to users who hold a license for the product. The Diagnosis Guide and Reference is licensed information for DB2 for z/OS.

Requirement: You must have a DB2 license and a customer number to obtain licensed information. (Your customer number is a 7-digit number that IBM gives you the first time that you perform any transaction with IBM, such as buying a piece of software.)

A copy of the Diagnosis Guide and Reference in PDF format is stored in data set prefix.SDSNIVPD(DSNDR). To retrieve and read the Diagnosis Guide and Reference, download DSNDR to your workstation in binary format, and open it in a PDF reader, such as Adobe Reader.

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6. How do I get hardcopy information?

IBM no longer prints the books and makes them available to users in hardcopy format. The main reason for this change is that the printed information becomes out of date very quickly. The DB2 for z/OS writing team updates the product information many times during the life of each release.

The DB2 for z/OS writing team updates the information and provides it in IBM Knowledge Center (
http://www-01.ibm.com/support/knowledgecenter/SSEPEK/db2z_prodhome.html) and also in PDF format. (Note: The one exception is the Diagnosis Guide and Reference, which is not published in IBM Knowledge Center. For information about getting this book, see 5. How do I get licensed information?)

If you want a printed book, you can print the most current version of the PDF. To download the PDF for local printing, you have several options:


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7. How do I send feedback on the product information?

Use the reader comment form at http://www.ibm.com/software/data/rcf or send your comments to db2zinfo@us.ibm.com.

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8. How do I get information in languages other than English?

The following resources are translated:

  • DB2 for z/OS documentation: Most information is available in Japanese and some information is available in Korean, Spanish, Brazilian-Portuguese, and German. After the English information is updated, the translated version is updated shortly thereafter.

    In IBM Knowledge Center (http://www-01.ibm.com/support/knowledgecenter/SSEPEK/db2z_prodhome.html), select the desired language from the list in the upper right corner. The content is displayed in the selected language if available. Content that is not available in the selected language is displayed in English.
  • Support website: You can dynamically translate any page on the DB2 for z/OS Support website (http://www.ibm.com/software/data/db2/zos/support.html) by selecting a language in the Translate my page drop-down box and clicking Translate.


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9. What other information resources are available?

For a list of available information resources, see: http://www.ibm.com/support/docview.wss?uid=swg27039818

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10. How can I effectively search DB2 information on the Web?

To search for APARs and other Q&As on the Support website (http://www.ibm.com/software/data/db2/zos/support.html), use the standard terms that our Support team uses: Keywords for searching APAR text.

To search IBM Knowledge Center, follow the instructions in the topic Finding information by searching.

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Document information


More support for:

DB2 for z/OS

Software version:

9.1, 10.0, 11.0

Operating system(s):

z/OS

Reference #:

1191780

Modified date:

2014-05-30

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