IBM Support

You can order PTF's from the z/OS Support Web page

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You can look up APARs on the WebSphere® Application Server for z/OS® Support page, then order the PTF from the documents on the Support page.


How to order a PTF from the Web:

    1. Go to the APAR Table for WebSphere® Application Server for z/OS® and choose link for your release.
    2. Click the APAR in the APAR column. This takes you to the APAR text.
    3. Click "Obtain the fix for this APAR".
    4. Click on the PTF number link under "Applicable component levels" to get to the "Get zSeries related fixes" Web site.
    5. Choose "Electronic or physical delivery" through IBMLink or ShopzSeries
    6. On the next screen, provide your IBM ID and password to sign in.
    7. Answer the questions related to delivery of the PTF.
      For example:
      • ship fixes for known PTF's in error
      • ship superseding PTF's
      • pre-requisites, co-requisites and if-requisites.
      • YES is the default setting for these questions.
      • Type your email address, then click Continue.
    8. On the next screen, click Submit to complete the request. You receive two emails from bldml:
      Confirmation of request.
      Download instructions for the FTP site and the location of the PTF.

Cross reference information
Segment Product Component Platform Version Edition
Application Servers WebSphere Application Server for z/OS IBM HTTP Server z/OS, 8.5.5, 8.5, 8.0, 7.0

Document information

More support for: WebSphere Application Server for z/OS
Install SMP/E

Software version: 7.0, 8.0, 8.5,

Operating system(s): z/OS

Software edition: All Editions

Reference #: 1175164

Modified date: 05 October 2006

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