Error: 'The contents of this file cannot be unpacked...; during install

Technote (FAQ)


You download the Lotus 1-2-3® release 9.8 standalone file and start to install it. After a few minutes, the install crashes with the following error message:

The contents of this file cannot be unpacked. The .exe you are attempting to run has been corrupted. Please obtain another copy of the file, verify its integrity and try again.


This issue was reported to Quality Engineering as SPR# GABN5T9SRE and is now fixed. The situation occurred because the download file was corrupt. Product Development has redone and renamed the image of the self-extracting executable file to allow for successful installs.

Document information

More support for:

Lotus End of Support Products
Lotus 1-2-3 for Windows

Software version:


Operating system(s):


Reference #:


Modified date:


Translate my page

Content navigation