Error: 'The contents of this file cannot be unpacked...; during install

Technote (FAQ)


You download the Lotus 1-2-3® release 9.8 standalone file and start to install it. After a few minutes, the install crashes with the following error message:

The contents of this file cannot be unpacked. The .exe you are attempting to run has been corrupted. Please obtain another copy of the file, verify its integrity and try again.


This issue was reported to Quality Engineering as SPR# GABN5T9SRE and is now fixed. The situation occurred because the download file was corrupt. Product Development has redone and renamed the image of the self-extracting executable file to allow for successful installs.

    Cross Reference information
    Segment Product Component Platform Version Edition
    Applications - Desktop & Enterprise Lotus SmartSuite Lotus SmartSuite for Windows Windows 98, Windows 2000 9.8

Document information

More support for:

Lotus SmartSuite
Lotus 1-2-3 for Windows

Software version:


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