System Requirements for ClearQuest 7.0.x

Preventive Service Planning


Abstract

This technote summarizes which Operating Systems, Databases, Web Browsers, Web Servers and Hosted Development Environments are supported by IBM Rational ClearQuest 7.0.x.

Content






GLOSSARY:

Hardware: The Hardware upon which ClearQuest is supported.

Operating System: The operating system which ClearQuest is supported.

Revision: Operating System Patch or Service Release or selected Version on which ClearQuest is supported


For newly released operating system versions: Upon release of a new version of a currently supported operating system, IBM Rational will evaluate adding ClearQuest support for the new version after 90 days. Support will be extended to the latest supported release of ClearQuest; older ClearQuest releases will be evaluated on a case by case basis.

For newly released operating system updates: When a new update to a supported operating system is released, IBM Rational will consider adding ClearQuest support for this update after 90 days. Support for operating system updates will generally be extended to all ClearQuest supported releases that support the underlying operating system.

These statements represent IBM Rational’s intended strategy for adding platform support. IBM Rational reserves the right to amend, make adjustments to, or otherwise change these plans at any time.



ClearQuest 7.0.x Client, Client for Windows, Eclipse plug-in and ClearQuest Web Server for Microsoft Windows environments:

ClearQuest 7.0.x client and server Windows environments
Hardware Platform
Operating System
Revision
Comments
Client
Microsoft Windows Vista™ Business 2
Microsoft Windows Vista Enterprise 2
Microsoft Windows Vista Ultimate 2
SP1

SP2

Limited client support in 7.0.0.x, introduced in
ClearQuest 7.0.0.1

Full client support in 7.0.1.x, introduced in ClearQuest 7.0.1

SP1 Requires
ClearQuest 7.0.0.3
ClearQuest 7.0.1.2

SP2 Requires
ClearQuest 7.0.0.7
ClearQuest 7.0.1.6

Both 32 and 64-bit are supported.

Note: ClearQuest Web Server not supported
Microsoft Windows XP Professional 2
SP1, SP2, SP3
32 bit support only

SP3 Requires
ClearQuest 7.0.0.3
ClearQuest 7.0.1.2

Note: ClearQuest Web Server not supported
Microsoft Windows 2000 Professional
SP4
32 bit support only

Note: ClearQuest Web Server not supported
Server
Microsoft Windows 2008 Standard Server, 2008 Enterprise Server
SP2
Requires
ClearQuest 7.0.0.7
ClearQuest 7.0.1.6

Both 32 and 64-bit are supported. 3
Microsoft Windows 2003 R2 Standard Server, 2003 R2 Enterprise Server
SP1, SP2
Requires ClearQuest 7.0.1

Both 32 and 64-bit are supported. 3
Microsoft Windows 2003 Standard Server, 2003 Enterprise Server
SP2
Requires ClearQuest 7.0.1

Both 32 and 64-bit are supported. 3
SP1
Both 32 and 64-bit are supported. 3
Microsoft Windows 2000 Server, Adv Server
SP4
32 bit support only

Note: For more information on the status of support for Microsoft Windows 7, see technote 1415926.

Footnote 1 : x86-64 includes AMD64 and EM64T (Xeon).
Footnote 2 : See technote 1298277 for information regarding Federal Desktop Core Configuration (FDCC) support for Rational products.
Footnote 3 : See technote 1330262 for important information on running ClearQuest Web Java services on 64-bit operating systems.






ClearQuest 7.0.x Client, Eclipse Plug-in and ClearQuest Web Server for Linux® environments:



ClearQuest 7.0.x Linux environments
Hardware Platform
Operating System
Revision
Comments
Red Hat Enterprise Linux 5
Initial though
Update 6
RHEL 5 Requires
ClearQuest 7.0.1 with iFix01
ClearQuest 7.0.0.1 with iFix04

Update 1 Requires
ClearQuest 7.0.1.1 with iFix01
ClearQuest 7.0.0.2 with iFix01

Update 2 Requires
ClearQuest 7.0.0.4
ClearQuest 7.0.1.3

Update 3 Requires
ClearQuest 7.0.0.5
ClearQuest 7.0.1.4

Update 4 Requires
ClearQuest 7.0.0.8
ClearQuest 7.0.1.7

Update 5 Requires ClearQuest 7.0.1.9

Update 6 Requires ClearQuest 7.0.1.12

ClearQuest Clients support 32-bit only.

ClearQuest Web Server supports both 32 and 64-bit.

Red Hat Enterprise Linux 4

Supported Editions: WS, ES, AS
Initial through Update 8
ClearQuest 7.0 and 7.0.0.1 support
RHEL Initial and Update 1

Update 4 Requires ClearQuest 7.0.1

Update 5 Requires
ClearQuest 7.0.1 with iFix01
ClearQuest 7.0.0.1 with iFix04

Update 6 Requires
ClearQuest 7.0.1.1 with iFix01
ClearQuest 7.0.0.2 with iFix01

Update 7 Requires
ClearQuest 7.0.0.4
ClearQuest 7.0.1.3

Update 8 Requires
ClearQuest 7.0.0.7
ClearQuest 7.0.1.6

Additional setup notes for ClearQuest Web 2

ClearQuest Clients support 32-bit only.

ClearQuest Web Server supports both 32 and 64-bit.

Red Hat Enterprise Linux 3

Supported Editions:

WS, ES, AS

Initial though Update 5, Update 9
Update 9 Requires
ClearQuest 7.0.0.4
ClearQuest 7.0.1.3

ClearQuest Clients support 32-bit only.

ClearQuest Web Server supports both 32 and 64-bit.

SUSE Linux Enterprise Server 10
Initial through SP3
Requires ClearQuest 7.0.1

SP2 Requires
ClearQuest 7.0.1.2

SP3 Requires
ClearQuest 7.0.1.8

ClearQuest Clients support 32-bit only.

ClearQuest Web Server supports both 32 and 64-bit.

SUSE Linux Enterprise Server 9
Initial through SP4
SP4 Requires
ClearQuest 7.0.0.4
ClearQuest 7.0.1.3

ClearQuest Clients support 32-bit only.

ClearQuest Web Server supports both 32 and 64-bit.

SUSE Linux Enterprise Server 8
SP4
ClearQuest Clients support 32 bit only.

ClearQuest Web Server supports both 32 and 64-bit.

Novell Linux Desktop (NLD)
Web browser only support
NLD10 requires ClearQuest 7.0.1

ClearQuest Clients support 32-bit only.

ClearQuest Web Server supports both 32 and 64-bit.



Footnote 1: x86-64 includes AMD64 and EM64T (Xeon).

Footnote 2: Preparing RHEL 4 for the installation of WebSphere Application Server V6.0.1 and V6.0.2 products, reference 1267118.






ClearQuest 7.0.x Client, Eclipse Plug-in and ClearQuest Web Server for UNIX® environments:



ClearQuest 7.0.x UNIX environments
Hardware Platform
Operating System
Revision
Comments
SPARC
Solaris versions 10
Patch 120664-01
NGZ support requires
ClearQuest 7.0.1 with iFix01
See technote 1273502
Solaris versions 9
111711-11 Solaris 9 32-bit shared library patch for C++
112963-10 SunOS 5.9 Linker patch
Solaris versions 8
108434-17 Solaris 8 32-bit shared library patch for C++
109147-07 SunOS 5.8 Linker patch
IBM AIX 6.1 Power 5,6
TL1 supported
IBM AIX 5.3 Power 4,5
Requires Minimum Maintenance Level (ML) 1
IBM AIX 5.2 Power 4, 5
Requires Minimum Maintenance Level (ML) 5
If AIX service level > 5.2.0.0, you must apply solution for APAR IY41944
IBM AIX 5.1 Power 4
Requires Minimum Maintenance Level (ML) 7
If AIX service level < 5.1.0.25 or > 5.1.0.36, the latest FixPack must be applied. This is due to AIX APARs IY27695 and IY41942
HP
PA-RISC
HP-UX 11iv3 (11.31)
HP-UX versions 11.i v1 (11.11) and 11.i v2 (11.23a), GoldQPK11i and Bundle11i
HP client and server support on PA-PISC platforms added in
iFix01 for 7.0.0
and FixPack 7.0.0.1

Support for Oracle 9i,
Oracle 10 (32 bit)
and DB2 8.1.x & 8.2.x






Eclipse versions for the ClearQuest Client for Eclipse:

:
Version
Comments
Eclipse
3.4
Supported in ClearQuest 7.0.1.3
3.3
Supported in ClearQuest 7.0.1
3.2.2
Supported in ClearQuest 7.0.1
3.2
Supported in ClearQuest 7.0.0.1 and 7.0.1
3.1.x
3.0x
Version 3.0.2 required for ClearQuestTM integration
See technote 1242090 for details






Plug-in support for IDE integrations:

Version
Revision
Comments
Microsoft Visual Studio (.NET)
2005 (8.0)
SP1
SP1 support requires
ClearQuest 7.0.1
2003 (7.1)
2002 (7.0)
SP2
IBM Rational Software Development Platform
7.0
6.0




Project Tracker integrations:

Version
Revision
Comments
2007
SP1
SP1 support requires
ClearQuest 7.0.1.3

or

ClearQuest 7.0.0.4

2003
SP3




Hosted development environments:

ClearQuest Hosted development environments
Product
Product version / Operating System
Revision
Comments
Microsoft Windows 2003 Enterprise Server SP2 and R2
Support requires
ClearQuest 7.0.1
Microsoft Windows 2003 Enterprise Server
SP2
Microsoft Windows 2000 Advanced Server
SP4
Citrix MetaFrame 3, 4,
MetaFrame XP
CQTM support requires 7.0.0.1
ESX, Workstation
Review 1180182
2004, 2005, 2007
Review 1228619

Note: ClearQuest Test Manager (CQTM) execution support on Citrix, WTS and other multi-user systems is limited to in shell execution of Rational Manual Tester (RMT) scripts and remote execution to a single user system. Attempts to execute a test case locally outside the CQTM shell will fail execution for other then the systems software installer. Non-execution functionality works the same as on single user systems. See technote 1265816 for details.






Supported Database Servers for a ClearQuest 7.0.x Environment:


Note: All vendor database versions and editions (both 32 and 64 bit) are supported on Microsoft Windows, IBM AIX, Solaris and Linux operating systems according to vendor platform requirements, unless otherwise noted. Databases on HP-UX are supported as noted in the table below.

IBM Hardware servers System i, System p and PowerBlades are supported platforms for IBM AIX and Linux based databases.

Note: Mainframe database support for IBM S/390® zSeries® with a Linux partition only. Redhat Linux x86 - RHEL 3 (Update 6) and RHEL 4 (Update 3).


ClearQuest 7.0.x Database Servers
Database Product
Product version
Revision
Comments
Microsoft
SQL Server
SQL Server 2008
SP1
Requires
ClearQuest 7.0.1.6

SP1 Requires
ClearQuest 7.0.1.8
SQL Server 2005
SP1, SP2, SP3
SP2 requires
ClearQuest 7.0.0.2 & 7.0.1.1

SP3 requires ClearQuest 7.0.0.8 & 7.0.1.7
SQL Server 2000
SP2, SP3, SP4
SQL Server 7
SP4
Feature Level 6
not supported
See 1290713
Oracle
Oracle 10.x
Oracle RAC support

HP Itanium 11iv3 (11.31) and 11iv2 (11.23) are supported database server platforms for Oracle 10.x
Oracle 9.2
Oracle RAC support

HP Itanium 11iv3 (11.31) and 11iv2 (11.23) are supported database server platforms for Oracle 9.2
IBM DB2
UDB 9.1
Requires ClearQuest 7.0.1

HP Itanium 11iv3 (11.31) and 11iv2 (11.23) are supported database server platforms for DB2 9.1

Restricted Enterprise Edition 9.1
Requires ClearQuest 7.0.1

Note: Bundled Enterprise Edition

DB2 Express-C 9.1
Requires ClearQuest 7.0.1

See technote 1238520 for limitations in the Community version of DB2-Express

UDB 8.1.x
HP Itanium 11iv3 (11.31) and 11iv2 (11.23) are supported database server platforms for DB2 8.1
UDB Components for Rational Products v8.1
UDB 8.2.x
HP Itanium 11iv3 (11.31) and 11iv2 (11.23) are supported database server platforms for DB2 8.2
UDB Components for Rational Products v8.2
DB2 Express-C v8.x
See technote 1238520 for limitations in the Community version of DB2-Express
Microsoft Access
2003
SP1
See technote 1427728 for further information on supported Access versions.

Only supported as a non-production, testing database for all Windows operating systems.
2002
SP1, SP2







ClearQuest 7.0.x Supported Web Application Servers:



In addition to the Rational Web platform that is used by default for the ClearQuest Web server, it is also possible to use an IBM Websphere® Web Application server.
ClearQuest 7.0.x Supported Web Servers
Web Application Server
Version
Comments
IBM Websphere
5.1 and later
See the ClearQuest Information center for details using Websphere as an alternate Web Server






ClearQuest 7.0.x Supported Web Browsers:



ClearQuest 7.0.x Supported Browsers
Web Browser
Browser Version
Revision
Comments
FireFox
3.5
2.0
Requires ClearQuest 7.0.1
1.07 and 1.5.x
Mozilla
1.6 and 1.7
Microsoft
Internet Explorer
6
SP1, SP2, SP3
7
IE 7 support
requires ClearQuest 7.0.0.1 or 7.0.1
8
IE 8 support
requires ClearQuest 7.0.0.7 or 7.0.1.6

See technote 1415010 for known issue in versions 7.0.0.8 or 7.0.1.7.
Safari
1.2.3 v146, 1.2.4.2, 2.0




Change History (click to expand)


Cross reference information
Segment Product Component Platform Version Edition
Software Development Rational ClearQuest General Information

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More support for:

Rational ClearQuest
General Information

Software version:

7.0, 7.0.0.1, 7.0.0.2, 7.0.0.3, 7.0.0.4, 7.0.0.5, 7.0.0.6, 7.0.0.7, 7.0.0.8, 7.0.0.9, 7.0.1, 7.0.1.1, 7.0.1.2, 7.0.1.3, 7.0.1.4, 7.0.1.5, 7.0.1.6, 7.0.1.7, 7.0.1.8, 7.0.1.9, 7.0.1.10, 7.0.1.11, 7.0.1.12

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:

1144624

Modified date:

2011-04-07

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