Using ECuRep to exchange information with IBM Technical Support
IBM Technical Support personnel request that you provide files to assist in troubleshooting a problem. How do you use the ECuRep service to transfer or send files to Support?
ECuRep, an abbreviation for Enhanced Customer Data Repository, is an FTP server used to exchange data between IBM support center personnel and IBM customers.
Information on ECuRep, including steps for posting or mailing files, can be found on the ECuRep Web site at the following address:
Before using ECuRep, please read the Service Use agreement for information about export regulations and confidentiality.
|IBM Notes||Linux, Mac OS, Windows||9.0, 8.5, 8.0|
|IBM Sametime||Not Applicable||AIX, i5/OS, IBM i, Linux, Mac OS X, Solaris, Windows||9.0, 8.5, 8.0|
More support for:
Component: Not Applicable
Software version: 8.0, 8.5, 9.0
Operating system(s): AIX, IBM i, Linux, Mac OS, Solaris, Windows, z/OS
Reference #: 1138787
Modified date: 03 July 2018
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