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Error with ClearQuest MultiSite -- Error! - The AUX_SERIES ids......

Technote (troubleshooting)


Problem(Abstract)

This technote explains how to resolve the error, Error! - The AUX_SERIES ids allocated to this replica has been exhausted. This error can occur when trying to modify or create a new record with IBM® Rational® ClearQuest®.

Cause

This error indicates that in a ClearQuest MultiSite environment, you have run out of IDs for stateless records. A new block of IDs for the replica site will be generated during the next export from the mastering site.

Note: This error can occur on the mastering site as well as a replica site


Resolving the problem

To resolve this issue, perform a multiutil syncreplica export command from the site where the error is occurring, sending the packet to the mastering or replica site. After importing this packet, perform a multiutil syncreplica export command from that site, sending the packet back to the site with the error. This will generate a new series of AUX_SERIES ids. Import this latest packet to the site(s) to update the replicas with the latest series of ids.


Cross reference information
Segment Product Component Platform Version Edition
Software Development Rational ClearQuest MultiSite AIX, HP-UX, Linux, Solaris, Windows 7.0.0.1, 7.0, 2003.06.16, 2003.06.15, 2003.06.14, 2003.06.13, 2003.06.12, 2003.06.00, 2002.05.20, 2002.05.00

Historical Number

144334511

Document information

More support for: Rational ClearQuest
Multiutil

Software version: 7.0, 7.0.0.1, 7.0.0.2, 7.0.1, 2003.06.00, 2003.06.10, 2003.06.12, 2003.06.13, 2003.06.14, 2003.06.15, 2003.06.16

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Reference #: 1131174

Modified date: 18 October 2007