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Error with ClearQuest MultiSite -- Error! - The AUX_SERIES ids......

Troubleshooting


Problem

This technote explains how to resolve the error, Error! - The AUX_SERIES ids allocated to this replica has been exhausted. This error can occur when trying to modify or create a new record with IBM® Rational® ClearQuest®.

Cause

This error indicates that in a ClearQuest MultiSite environment, you have run out of IDs for stateless records. A new block of IDs for the replica site will be generated during the next export from the mastering site.
Note: This error can occur on the mastering site as well as a replica site

Resolving The Problem

To resolve this issue, perform a multiutil syncreplica export command from the site where the error is occurring, sending the packet to the mastering or replica site. After importing this packet, perform a multiutil syncreplica export command from that site, sending the packet back to the site with the error. This will generate a new series of AUX_SERIES ids. Import this latest packet to the site(s) to update the replicas with the latest series of ids.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Multiutil","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.10;2003.06.12;2003.06.13;2003.06.14;2003.06.15;2003.06.16;7.0;7.0.0.1;7.0.1;7.0.0.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"MultiSite","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.0.0.1;7.0;2003.06.16;2003.06.15;2003.06.14;2003.06.13;2003.06.12;2003.06.00;2002.05.20;2002.05.00","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Historical Number

144334511

Document Information

Modified date:
01 August 2018

UID

swg21131174