Technote (troubleshooting)
Problem(Abstract)
Your WebSphere MQ (WMQ) queue manager fails to connect to another WebSphere MQ Solaris queue manager. The connection fails with: AMQ9524 - queue manager not available.
Symptom
Error logs shows:
AMQ9508: Program cannot connect to the queue manager.
EXPLANATION:
The connection attempt to queue manager 'SDQA41' failed with reason code
2063 MQRC_SECURITY_ERROR.
AMQ9509: Program cannot open queue manager object.
EXPLANATION:
The attempt to open either the queue or queue manager object 'ICTXXT01'
queue manager 'SDQA41' failed with reason code 2085.
Cause
The issue is with the userid "mqm" being created LOCALLY. The Solaris box was using NIS+. The security error was due to a conflict between the local userid and NIS+ userid.
Resolving the problem
Delete the local userid "mqm".
Additional information
2063 0x0000080f MQRC_SECURITY_ERROR
2085 0x00000825 MQRC_UNKNOWN_OBJECT_NAME
FDC's report the following:
MQSeries First Failure Symptom Report
| =====================================
| Host Name :- XXXXXXXX (SunOS 5.6)
| Product Long Name :- MQSeries for Sun Solaris 2 (Sparc)
| Probe Id :- ZF048015
| Application Name :- MQM
| Component :- zfu_as_searchprincipallist
| UserID :- 00011001 (root)
| Program Name :- amqzlaa0_nd
| Process :- 00014376
| Major Errorcode :- krcE_UNEXPECTED_ERROR
| Probe Type :- INCORROUT
| Probe Description :- AMQ6125: An internal MQSeries error has occurred.
+--------------------------------------------
MQM Function Stack
zlaMainThread
zlaProcessMessage
zlaProcessMQIRequest
zlaMQCONN
zsqMQCONN
kpiMQCONN
kqiAuthorityChecks
gpiCheckObjectAuthority
zfu_as_checkobjectauthority
zfu_as_calculateauthority
zfu_as_searchprincipallist
xcsFFST
Historical Number
33240227000
Product Alias/Synonym
WebSphere MQ WMQ MQSeries
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