Is EasySync Pro supported with customized mail templates?

Technote (FAQ)


Question

Is EasySync Pro supported if it is used with customized Lotus Notes mail templates?

Answer

No, synchronizing customized Notes mail templates with EasySync Pro is not supported. 
If no significant changes are made to the Calendar, To Do, and Mail forms, EasySync Pro will generally still be able to sync with databases that use customized templates. However, it is difficult to anticipate how changes may affect synchronization. Therefore, IBM/Lotus does not support this.

As a general rule, deleting fields from forms or changing the manner in which data is stored in the documents will cause problems when synchronizing with EasySync Pro.

Historical Number

196920

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Document information


More support for:

Lotus End of Support Products
Lotus EasySync Pro

Software version:

4.2, 4.2.1, 4.2.2, 4.2.3, 4.2.4, 4.2.5, 4.2.6, 4.2.7

Operating system(s):

Palm OS, Windows Handhelds

Reference #:

1084840

Modified date:

2011-04-05

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