Linux x86/x86_64 Client Requirements

Technote (troubleshooting)


Problem(Abstract)

IBM Tivoli Storage Manager Linux x86/x86_64 Client Requirements

Cause

For an overview of TSM Client and Server supported operating systems and platforms:
http://www.ibm.com/support/docview.wss?uid=swg21243309
Link to latest Server and Client downloads:
http://www.ibm.com/support/docview.wss?uid=swg21239415


Resolving the problem

Hardware and Software Requirements

In general, all operating system service pack and maintenance levels are supported. Any exceptions are noted in the tables below.

Version 7.1
Version 6.4
Version 6.3
Version 6.2
Version 6.1 (past End of Support)
Version 5.5 (past End of Support)

Version 7.1

Hardware
Operating System
Communication Protocol
Systems based on the X86 64bit processor architecture such as Intel-64 or AMD64

No additional RAM is required for product installation. RAM requirements for running the product vary widely and depend on your environment, configuration, and tasks that you perform. Additional RAM might be required to run the product.
  • SLES 11
    (including SLES 11 level in Novell OES 11 details)
  • SLED 11
  • Red Hat Enterprise Linux 7 for Servers* (beginning with 7.1.1 client)
  • Red Hat Enterprise Linux 7 Desktop* (beginning with 7.1.1 client)
  • Red Hat Enterprise Linux 6 for Servers
  • Red Hat Enterprise Linux 6 Desktop
  • Red Hat Enterprise Linux 5 for Servers
  • Red Hat Enterprise Linux 5 Desktop

*With RHEL 7
  • Journal Based Backup is not supported.
  • GPFS file system is not supported.

Note:
  • TCP/IP, which comes standard with Linux
  • Shared Memory (only with Linux x86_64 TSM server)
Additional Software
  • For EXT2/EXT3/XFS ACL support, you need the acl package.
  • The image backup and restore functions for LVM2 volumes require libdevmapper.so Version 1.01 or higher. If the library is at a lower level than required or it is not available, image backups for LVM2 volumes fail.
    The libdevmapper.so library is distributed with the device mapper packages. On RHEL, the package is called device-mapper-libs and on SLES it is called device-mapper.
  • With RHEL 7, the compat-libstdc++-33 package is required.

Java GUI and Web backup-archive client:
  • Java GUI requires JRE 7
  • The Web client requires the Java plugin that is included in JRE 7.
    The client is supported when running in a Firefox browser with the required plugin.
Note: To perform backups or restores of VMware virtual machines using the Backup-Archive Client the following package must be installed:
  • On a SUSE Linux system, the libfuse.so.2 shared object library must be installed. Install the libfuse version 2 package.
On Red Hat Enterprise Linux 5 or 6 system, the libfuse.so2, libxml2.so, and libexpat.so shared object libraries must be installed. Install fuse-libs version 2 package.
Other Notes

Version 6.4

Hardware
Operating System
Communication Protocol
Systems based on the X86 64bit processor architecture such as Intel-64 or AMD64

No additional RAM is required for product installation. RAM requirements for running the product vary widely and depend on your environment, configuration, and tasks that you perform. Additional RAM might be required to run the product.
  • SLES 11
    (including SLES 11 level in Novell OES 11 details)
  • SLED 11
  • SLES 10
    (including SLES 10 level in Novell OES 2 details)
  • SLED 10
  • Note: SP1 and higher required for snapshot image backup on
    SLES 10 and SLED 10
  • Red Hat Enterprise Linux 6 for Servers
  • Red Hat Enterprise Linux 6 Desktop
  • Red Hat Enterprise Linux 5 for Servers
  • Red Hat Enterprise Linux 5 Desktop

Note: For "best effort" support of other Linux distributions, see this technote: http://www.ibm.com/support/docview.wss?uid=swg21417165
  • TCP/IP, which comes standard with Linux
  • Shared Memory (only with Linux x86_64 TSM server)
Additional Software
  • For EXT2/EXT3/XFS ACL support, you need the acl package.
  • The image backup and restore functions for LVM2 volumes require libdevmapper.so Version 1.01 or higher. If the library is at a lower level than required or it is not available, image backups for LVM2 volumes fail.
    The libdevmapper.so library is distributed with the device mapper packages. On RHEL, the package is called device-mapper-libs and on SLES it is called device-mapper.

Java GUI and Web backup-archive client:
  • Java GUI requires JRE 6 or JRE 7
  • The Web client requires the Java plugin that is included in JRE 6 or JRE 7.
    The client is supported when running in a Firefox browser with the required plugin.

Note: To perform backups or restores of VMware virtual machines using the Backup-Archive Client the following package must be installed:
  • On a SUSE Linux system, the libfuse.so.2 shared object library must be installed. Install the libfuse version 2 package.
  • On Red Hat Enterprise Linux 5 or 6 system, the libfuse.so2, libxml2.so, and libexpat.so shared object libraries must be installed. Install fuse-libs version 2 package.
  • Consistent backup failures have been experienced with some RedHat 6 and SLES 11 Backup-Archive clients used to perform backups of VMware virtual machines, and IC88237 has been opened for the issue. A fix is targeted for the 6.4.0.1 interim fix in January 2013.
Other Notes



Version 6.3

Hardware
Operating System
Communication Protocol
Systems based on the X86 64bit processor architecture such as Intel-64 or AMD64

No additional RAM is required for product installation. RAM requirements for running the product vary widely and depend on your environment, configuration, and tasks that you perform. Additional RAM might be required to run the product.
  • SLES 11
    (including SLES 11 level in Novell OES 11 details)
  • SLED 11
  • SLES 10
    (including SLES 10 level in Novell OES 2 details)
  • SLED 10
  • Note: SP1 and higher required for snapshot image backup on
    SLES 10 and SLED 10
  • Red Hat Enterprise Linux 6 for Servers
  • Red Hat Enterprise Linux 6 Desktop
  • Red Hat Enterprise Linux 5 for Servers
  • Red Hat Enterprise Linux 5 Desktop

Note: For "best effort" support of other Linux distributions, see this technote: http://www.ibm.com/support/docview.wss?uid=swg21417165

Note: For supported file systems see this web page
http://pic.dhe.ibm.com/infocenter/tsminfo/v6r3/index.jsp?topic=/com.ibm.itsm.client.doc/c_bac_aclsupt.html

The following GPFS releases are supported:
  • GPFS 3.4.0.4 or higher
  • GPFS 3.5

Note: For VMware ESX Service Console support, see this technote: http://www.ibm.com/support/docview.wss?uid=swg21394300
  • TCP/IP, which comes standard with Linux
  • Shared Memory (only with Linux x86_64 TSM server)
Additional Software
  • For EXT2/EXT3/XFS ACL support, you need the acl package.
  • The image backup and restore functions for LVM2 volumes require libdevmapper.so Version 1.01 or higher. If the library is at a lower level than required or it is not available, image backups for LVM2 volumes fail.
    The libdevmapper.so library is distributed with the device mapper packages. On RHEL, the package is called device-mapper-libs and on SLES it is called device-mapper.

Java GUI and Web backup-archive client:
  • Java GUI requires JRE 7
  • The Web client requires the Java plugin that is included in JRE 7.
    The client is supported when running in a Firefox browser with the required plugin.
Note: Novell NSS is supported by this client
For NetApp Data ONTAP support see http://www.ibm.com/support/docview.wss?uid=swg21474217


Version 6.2

Hardware
Operating System
Communication Protocol
An X86 based PC architecture (such as Pentium) or later, or AMD64/EM64T processor

No additional RAM is required for product installation. RAM requirements for running the product vary widely and depend on your environment, configuration, and tasks that you perform. Additional RAM might be required to run the product.
  • SLES 11
    (including SLES 11 level in Novell OES 11 details)
  • SLED 11
  • SLES 10
    (including SLES 10 level in Novell OES 2 details)
  • SLED 10
  • Note: SP1 and higher required for snapshot image backup on
    SLES 10 and SLED 10
  • Red Hat Enterprise Linux 6 for Servers with TSM 6.2.2 or higher
  • Red Hat Enterprise Linux 6 Desktop with TSM 6.2.2 or higher
  • Red Hat Enterprise Linux 5 for Servers
  • Red Hat Enterprise Linux 5 Desktop

Note: For "best effort" support of other Linux distributions, see this technote: http://www.ibm.com/support/docview.wss?uid=swg21417165

Note: For supported file systems see this web page
http://pic.dhe.ibm.com/infocenter/tsminfo/v6r2/index.jsp?topic=/com.ibm.itsm.client.doc/c_bac_aclsupt.html

The following GPFS releases are supported:
  • 3.2 and higher 3.2 levels
  • 3.3.0.3 and higher 3.3 levels (but not 3.3.0.11)
  • 3.4.0.4 and higher 3.4 levels with TSM 6.2.2 and higher 6.2 TSM levels

Note: For VMware ESX Service Console support, see this technote: http://www.ibm.com/support/docview.wss?uid=swg21394300
  • TCP/IP, which comes standard with Linux
  • Shared Memory (only with Linux x86_64 TSM server)
Additional Software
Java GUI and Web backup-archive client require:
  • Java: JRE 5 or 6
Web backup-archive client also requires:
  • Firefox 2 or compatible
Note: Novell NSS is supported by this client
For NetApp Data ONTAP support see http://www.ibm.com/support/docview.wss?uid=swg21474217


Version 6.1 (this release is past End of Support)
Hardware
Operating System
Communication Protocol
An X86 based PC architecture (such as Pentium) or later, or AMD64/EM64T processor

No additional RAM is required for product installation. RAM requirements for running the product vary widely and depend on your environment, configuration, and tasks that you perform. Additional RAM might be required to run the product.
  • SLES 11
    (including SLES 11 level in Novell OES 11 details)
  • SLED 11
  • SLES 10
    (including SLES 10 level in Novell OES 2 details)
  • SLED 10
  • Note: SP1 and higher required for snapshot image backup on
    SLES 10 and SLED 10
  • Red Hat Enterprise Linux 5 for Servers
  • Red Hat Enterprise Linux 5 Desktop
  • Asianux 3.0

Note: For "best effort" support of other Linux distributions, see this technote: http://www.ibm.com/support/docview.wss?uid=swg21417165

Note: For supported file systems see this web page
http://publib.boulder.ibm.com/infocenter/tsminfo/v6/index.jsp?topic=/com.ibm.itsm.client.doc/c_bac_aclsupt.html
The following GPFS releases are supported:
  • 3.2 and higher 3.2 levels
  • 3.3.0.3 and higher 3.3 levels (but not 3.3.0.11) with TSM 6.1.3 and higher 6.1 TSM levels

Note: For VMware ESX Service Console support, see this technote: http://www.ibm.com/support/docview.wss?uid=swg21394300
  • TCP/IP, which comes standard with Linux
  • Shared Memory (only with Linux x86_64 TSM server)Removed the HSM PID (which was potentially wrong) at the bottom of this doc.
Additional Software
Java GUI and Web backup-archive client require:
  • Java: JRE 5 or 6
Web backup-archive client also requires:
  • Firefox 2 or compatible
Note: Novell NSS is supported by this client


Version 5.5 (this release is past End of Support)
Hardware
Operating System
Communication Protocol
An X86 based PC architecture (such as Pentium) or later, or AMD64/EM64T processor

No additional RAM is required for product installation. RAM requirements for running the product vary widely and depend on your environment, configuration, and tasks that you perform. Additional RAM might be required to run the product.
  • SLES 9
    (including SLES 9 level in Novell OES 1)
  • SLES 10
    (including SLES 10 level in Novell OES 2 details)
    Note: SP1 and higher required for snapshot image backup
  • Red Hat Enterprise Linux 4 (AS, WS, ES)
  • Red Hat Enterprise Linux 5
  • Asianux 2.0, 3.0

Note: For supported file systems see this web page
http://publib.boulder.ibm.com/infocenter/tivihelp/v1r1/index.jsp?topic=%2Fcom.ibm.itsmfdt.doc%2Fans50000109.htm
The following GPFS releases are supported:
  • 2.3.0.24 and higher 2.3 levels
  • 3.1.0.13 and higher 3.1 levels

Note: For VMware ESX Service Console support, see this technote: http://www.ibm.com/support/docview.wss?uid=swg21394300
  • TCP/IP, which comes standard with Linux
  • Shared Memory (only with Linux x86 TSM server)
Additional Software
Java GUI and Web backup-archive client require:
  • Java: JRE 1.4.x (where x is 2 or greater) or JRE 5
Web backup-archive client also requires:
  • Mozilla 1.4 for the Web backup-archive client
Note: Novell NSS is supported by this client


Version 5.4 Tivoli Storage Manager is past End of Support (EOS). Link to the 5.4 Client EOS page:
http://www.ibm.com/support/docview.wss?uid=swg21592672


Note:


Client Components Offered



Administrative
Backup/Archive
HSM
API
Command Line Interface
Graphical User Interface
Command Line Interface
Web Browser Interface
Graphical User Interface
Command Line Interface
User
Interface 
yes
yes
yes
yes
yes
yes 
yes

Related information

Client downloads by version

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Document information


More support for:

Tivoli Storage Manager
Client

Software version:

5.5, 6.1, 6.2, 6.3, 6.4, 7.1

Operating system(s):

Linux x86

Reference #:

1052223

Modified date:

2014-09-02

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