IXG002E RC08 RSN805 and IXG003E when running IXCMIAPU

Technote (troubleshooting)


Problem(Abstract)

IXCMIAPU fails with message IXG002E RETCODE 00000008 and RSNCODE 00000805, followed by IXG003I. This occurs when you are installing CICS Transaction Server for z/OS (CICS TS). The ServerPac that you are using for the install includes job IXCMIAPU to define a DASDONLY logstream.

Symptom

Job IXCMIAPU is failing with the following messages:

IXG002E LOGR POLICY PROCESSING ENDED WITH RETCODE=00000008
RSNCODE=00000805
IXG003I LOGR POLICY PROCESSING ENCOUNTERED AN UNEXPECTED ERROR.


Cause

The reason code 805 indicates the MVS Logger has encountered a severe dynamic allocation error while processing datasets related to the logstream. In this case, the low level qualifier of the dataset that Logger was trying to allocate was A0000000. This is an offload dataset. This problem is normally caused by security or SMS related problems.


Resolving the problem

Check the system log for any messages that begin with ICHxxxx as these are RACF errors or IGDxxxx which are SMS errors. If you are not using RACF for security, look for security messages associated with the product you are using.

If you receive message IXG251I with the text 'specified unit is not defined', you should set up SMS Management for logger datasets including ACS routines. Within SMS you define where the datasets will be allocated and how they will be managed.

Related information

IXG messages
Resolving system logger allocation errors

Product Alias/Synonym

CICS/TS CICS TS CICS Transaction Server

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Document information


More support for:

CICS Transaction Server
Logger Domain

Software version:

3.1, 3.2, 4.1, 4.2, 5.1

Operating system(s):

z/OS

Reference #:

1025747

Modified date:

2014-07-16

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