SI49173: CMVC 228321 - MerchantOrderNotify does not work for guest shopper

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APAR status

  • Closed as program error.

Error description

  • For guest user, the MerchantOrderNotify message is sent to the
    shopper instead of the merchant. The reason for this is that for
     guest shopper, when notify_EMailSender_recipient is passed in,
    one record in NOTIFY table will be created with the recipient em
    ail. After that, whenever OrderNotifyCmdImpl(regardless of
    notify shopper or notify merchant) is invoked, the recipient
    email stored in the NOTIFY table will be used.
    

Local fix

Problem summary

  •  USERS AFFECTED:
     WebSphere Commerce users on V7.0 who use MerchantOrderNotify
    message
    
     PROBLEM ABSTRACT:
     MerchantOrderNotify does not work for guest shopper
    
     BUSINESS IMPACT:
     Merchant does not receive messages if it's a guest order
    
     RECOMMENDATION:
    

Problem conclusion

  • Modified the command
    com.ibm.commerce.order.commands.OrderNotifyCmdImpl to use the
    recipient that is passed into the command if present. Otherwise,
     use the recipient stored in the NOTIFY table.
     -------------------------------------------------------------
     The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
     http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    SI49173

  • Reported component name

    WC COM PROF AS4

  • Reported component ID

    5724I4003

  • Reported release

    701

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-10

  • Closed date

    2013-07-18

  • Last modified date

    2013-07-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC COM PROF AS4

  • Fixed component ID

    5724I4003

Applicable component levels

  • R701 PSY

       UP



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Document information


More support for:

WebSphere Commerce Professional Edition

Software version:

701

Reference #:

SI49173

Modified date:

2013-07-18

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