PO01245: UNHANDLED SERVER EXCEPTION ERROR EXPERIENCED WHILE LOADING THE ONGOING CASE CONTEXT PANEL IN IBM CHILD WELFARE

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • When an ongoing case in IBM Child Welfare has seven or more
    participants in conjunction with a large number of total
    overall ongoing cases, performance impacts are resulting in a
    timeout occurring on the context panel which in turn returns an
    unhandled server exception.
    

Local fix

  • N/A
    

Problem summary

  • When an ongoing case in IBM Child Welfare has seven or more
    participants in conjunction with a large number of total
    overall ongoing cases, performance impacts are resulting in a
    timeout occurring on the context panel which in turn returns an
    unhandled server exception.
    

Problem conclusion

  • Delivered in 6.0.4.4
    Previously, an unhandled server exception was displayed on the
    context panel of an ongoing case when there were a large number
    of ongoing cases (approximately 5000 cases and above) in the
    application. This has been resolved by revisiting the logic
    that reads the context panel data.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PO01245

  • Reported component name

    CURAM SOCIAL PG

  • Reported component ID

    5725H2600

  • Reported release

    604

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-13

  • Closed date

    2013-08-02

  • Last modified date

    2013-08-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • CW
    

Fix information

Applicable component levels

  • R605 PSY

       UP



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Document information


More support for:

Cúram Social Program Management

Software version:

604

Reference #:

PO01245

Modified date:

2013-08-02

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