IBM Support

PM98293: OPTIONAL MULTI-SELECT PROMPT CAUSES RSV-SRV-0040 ERROR IN JOB CREATED BY EVENT STUDIO WITH DEFAULT VALUE SELECTION

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APAR status

  • Closed as duplicate of another APAR.

Error description

  • When scheduled within a Job or Event Studio Agent, a report with
    one or more optional multi-select value prompts will fail with
    the following error:?RSV-SRV-0040 The report server encountered
    an internal error. Check additional information associated with
    this error message. If cause of problem cannot be ascertained,
    increase the logging level in the IBM Cognos administration tool
    and reproduce the conditions that caused the error. If the
    problem persists, see the problem determination information on
    the IBM Cognos Support Portal page at
    http://www-947.ibm.com/support/entry/portal/Overview/Software/In
    formation_Management/Cognos_Business_Intelligence.
    CCL_ASSERT(hasRom());??The same report will execute without
    error from Report Studio even when no prompt selections are
    made.
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is a duplicate of PM97817
    

APAR Information

  • APAR number

    PM98293

  • Reported component name

    COG REPORT STUD

  • Reported component ID

    5724W12RS

  • Reported release

    A21

  • Status

    CLOSED DUB

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-10-02

  • Closed date

    2013-10-22

  • Last modified date

    2014-01-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
06 March 2023