IBM Support

PM97817: PROMPTED REPORTS WITH DEFAULT VALUES NOT RUNNING

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When you try to run with options (Save the Report) for any
    prompted report with  'Prompt values: No values saved'  AND
    ensure  'Prompt for values' checkbox is unchecked the prompted
    reports are no longer running and return error: ??RSV-SRV-0040
    The report server encountered an internal error.
    Check?additional information associated with this error message.
    If cause of?problem cannot be ascertained, increase the logging
    level in the IBM?Cognos administration tool and reproduce the
    conditions that caused the?error. If the problem persists, see
    the problem determination?information on the IBM Cognos Support
    Portal page
    at??http://www-947.ibm.com/support/entry/portal/Overview/Softwar
    e/Information_Management/Cognos_Business_Intelligence.?CCLAssert
    Error:0:Fatal:?CCL_ASSERT(hasRom());?
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 2 or Upgrade to IBM Cognos Business Intelligence 10.2        *
    * Refresh Pack 2                                               *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM97817

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    A21

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-09-25

  • Closed date

    2014-01-31

  • Last modified date

    2014-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

  • RA21 PSN

       UP



Document information

More support for: Cognos Analytics
Administration and Configuration v11x

Software version: 10.2.1

Reference #: PM97817

Modified date: 27 November 2014


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